Senior Scrum Master
Current.Coached and mentored a team of 10 developers, resulting in an improvement in product quality by 20%.•Facilitated the adoption of Agile methodologies, resulting in 50% faster project delivery.•Implemented metrics to track team performance and project progress, leading to better decision making and improved project outcomes.•Led the team to achieve project milestones on time and within budget, resulting in an overall client satisfaction rate of 95%.•Maintained tactical control of project budgets and timelines to keep teams on task and achieve schedule targets.•Escalated incidents to next level to remain compliant with company's standards and procedures and performed technical research and communicated findings in language understood by staff and customers.•Interacted with customers to identify preferences and specifications, fostering timeline and budget adherence also prepared, maintained, and distributed project reports to appropriate stakeholders.•Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload.