Emma Paton Email & Phone Number

Canada

- Provide HR administrative support to all Recruiters in North America- Process background checks and I-9's through Sterling and Workday (USA & Canada)- Record assessment completion/updating spreadsheets- Process new hire onboarding with Workday- Recruiting assistance with sourcing, requisition management, scheduling, screening/interviewing candidates and offer generation- Help with additional projects as needed

Calgary, Alberta, Canada

- Providing full cycle recruitment, onboarding and offboarding support to hiring managers in the assigned regions- Conducting administrative human resources tasks to maintain employee records in Jobvite and shared spreadsheets, including managing the regional Shared Services email for employee enquiries- Managing the compensation business processes for the entire organization- Delegating and entering new hires into ADP- Participating in ongoing and ad-hoc human resources projects

Canada

Customer Service: Act as the first line of support for current and prospective Canadian Red Cross Society (CRC) employees in resolving a wide variety of HR inquiries and requests – actively triaging, resolving, and escalating each item as defined by service level agreementsRecruitment: Effectively support the recruitment process for assigned positions including interviews, reference checks, posting roles, generating offer letters, closing requisitions and troubleshooting any user issues… Show more Customer Service: Act as the first line of support for current and prospective Canadian Red Cross Society (CRC) employees in resolving a wide variety of HR inquiries and requests – actively triaging, resolving, and escalating each item as defined by service level agreementsRecruitment: Effectively support the recruitment process for assigned positions including interviews, reference checks, posting roles, generating offer letters, closing requisitions and troubleshooting any user issues with Applicant Tracking System and Taleo softwareOnboarding: Coordinate the onboarding packages, complete background checks, and ensure a smooth transition for employees joining the CRCOffboarding: Support the offboarding process including necessary paperwork, exit interviews and ensuring a smooth transition for employees exiting the CRCData Entry: Support data entry projects and updates within Human Resources Information Systems (HRIS) Show less

Calgary, Alberta, Canada

• Developing and supporting programs and services for students with academic, social, and personal issues that assist students to continue, re-enter and complete their academic programs; programs include peer tutoring, orientation and financial advising. • Meeting with and providing general guidance to students who are at risk of breaching school attendance and grade policies. • Supporting the implementation of the college’s retention plan by ensuring programs are aimed at student… Show more • Developing and supporting programs and services for students with academic, social, and personal issues that assist students to continue, re-enter and complete their academic programs; programs include peer tutoring, orientation and financial advising. • Meeting with and providing general guidance to students who are at risk of breaching school attendance and grade policies. • Supporting the implementation of the college’s retention plan by ensuring programs are aimed at student retention and success. • Identifying, responding to and resolving student inquiries, complaints and concerns in a prompt and efficient manner. • Providing support to campus staff and instructors with respect to day-to-day administrative functions. • Collecting and compiling student records, ensuring accurate and up-to-date records of student grades, attendance and communications. • Maintaining policies, procedures and filing systems, including performing data entry and updating student files. • Maintaining up-to-date lists of outside agencies for counseling and support referrals as warranted. • Following up on requests and tasks to ensure deadlines are met. Show less

Calgary, Alberta, Canada

As a Student Financial Planner, I support the business objectives and purpose of the College by being responsible for:• Working with students to develop payment and financial assistance plans incorporating government funding, College scholarships and personal resources• Providing information, guidance and assistance to students on funding and the financial aid application process• Managing the financial aid application process for the campus• Ensuring compliance with the… Show more As a Student Financial Planner, I support the business objectives and purpose of the College by being responsible for:• Working with students to develop payment and financial assistance plans incorporating government funding, College scholarships and personal resources• Providing information, guidance and assistance to students on funding and the financial aid application process• Managing the financial aid application process for the campus• Ensuring compliance with the internal and external policies, procedures and standards• Supporting the administrative functions of the campus to enhance the student experience• Understanding provincial and cross provincial financial procedures Show less

• Management of front desk including answering phones, emails, administering/marking assessments and writing the monthly newsletter• Administrative duties such as filing, scanning, mailing etc• Providing excellent customer service, a professional attitude and commitment to quality customer service• Multitasking and working under pressure• Ordering supplies and strong use of Microsoft Office

Australian East Coast

• Worked independently as a civil celebrant• Managed my business Facebook page and responded to customer inquiries• Listened to the client needs and making suggestions where necessary• Prepared tailored ceremony scripts for my clients• Strong time management and organization skills needed to co-ordinate the flow of the ceremony• Administrative duties such as filing, scanning, mailing etc to comply with government legislation• Yearly ongoing professional development… Show more • Worked independently as a civil celebrant• Managed my business Facebook page and responded to customer inquiries• Listened to the client needs and making suggestions where necessary• Prepared tailored ceremony scripts for my clients• Strong time management and organization skills needed to co-ordinate the flow of the ceremony• Administrative duties such as filing, scanning, mailing etc to comply with government legislation• Yearly ongoing professional development training Show less

Robina, Queensland, Australia

A Solutions Specialist helping Junior and Registrar doctors find permanent and locum positions nationwide.• Built lasting relationships through strong telephone and email communication• Managed a portfolio of 500 doctors using Salesforce/Talent Rover recruitment software• Data entry for job postings and doctor employment details• Negotiated job roles, employment terms, and salary expectations for doctors and employers• Met or exceeded monthly commission sales targets in… Show more A Solutions Specialist helping Junior and Registrar doctors find permanent and locum positions nationwide.• Built lasting relationships through strong telephone and email communication• Managed a portfolio of 500 doctors using Salesforce/Talent Rover recruitment software• Data entry for job postings and doctor employment details• Negotiated job roles, employment terms, and salary expectations for doctors and employers• Met or exceeded monthly commission sales targets in a goal and KPI-based environment• Worked autonomously in a fast-paced, dynamic, and competitive sales environment• Adapted to different personality types and maintained integrity with all clients Show less

Tweed Heads South, New South Wales, Australia

• Managed a cash vault and store transactions to prepare daily financial reports for management• Balanced the books of a major department store using Microsoft Excel and paper books• Responded to customer inquiries in person and on the telephone• Resolved conflicts by listening to customer complaints and problem solving• Trained staff in best practices, stock management, cash register, and handheld barcode scanner• Managed damaged stock and returned to manufacturers or… Show more • Managed a cash vault and store transactions to prepare daily financial reports for management• Balanced the books of a major department store using Microsoft Excel and paper books• Responded to customer inquiries in person and on the telephone• Resolved conflicts by listening to customer complaints and problem solving• Trained staff in best practices, stock management, cash register, and handheld barcode scanner• Managed damaged stock and returned to manufacturers or labeled for re-sale in store• Administrative duties such as filing, typing, copying, scanning, and stocking office supplies• Some lifting and stocking as required Show less

Palm Beach, Queensland, Australia

• Greeted customers in person, answered telephone calls, and responded to emails• Processed payments, oversaw lease agreements, and managed new/existing clients• Showed rental properties to applicants and performed background checks• Organized and filed office paperwork and performed administrative duties• Managed confidential information over the phone, online, and scheduled document shredding

Tweed Heads, New South Wales, Australia

• Prioritized and multi tasked while handling cash and serving food• Strong knowledge of health and safety in food• Developed excellent communication, interpersonal skills, and customer service

Tweed Heads, New South Wales, Australia

• Took meal orders from customers, cash handling, and general cleaning

Bachelor'S Degree, Bachelor Of Business

Certificate 4 Workplace Health And Safety

Certificate Iv, Celebrancy

Diploma, Commerce

Activities and Societies: Peer Mentor