Emma Jenkins De Petzey 🟡🔴🟢🔵 Email & Phone Number

London, England, United Kingdom

South Kensington

Working with employees throughout the UV UK and Europe brand managing all internal and external training. Launched the internal Intranet system for all digital communications and presented the new internal culture programme. Trained coach working towards ACC ICF accreditation.

London, England, United Kingdom

Founded Sandals' first training department for the UK customer call centre, revamped call metrics and supported with extensive soft skills and product training. Launched, wrote and maintained the new LMS (Cornerstone platform) and liaised with all senior stakeholders.

London, United Kingdom

Delivering sessions on core sales techniques to new starters during probation. Researching and using creating content to write interactive sales and service sessions to engage the entire sales workforce. Delivering Train the Trainer sessions to all departments of the business. Liaising with all sales departments with latest training techniques and.

Witney

Organising and delivering Welcome Week content to all new starters. Delivered and developed the existing Induction programme to sales employees.

Guatemala

Worked and lived in the Girls home at Mi Especial Tesoro in Chimaltenango on a number of projects. Most notably creating a microfinance jewellery project for the girls in the home setting up a business from scratch to develop self-confidence and supplement their studies. We focused on product creation and development, purchasing, manufacturing, sales and.

Witney

I helped to build and launch the first USA team at Audley Travel, selling and coordinating complex bespoke itineraries to new and existing clients. I was based in the UK advising clients and visited the USA on a number of occasions to research new product. Consistently over-performed in both sales and service levels leading to 3 promotions to the top level.

Started in Field Sales on 1 local London title SW; managing existing client relationships, building new business and cold calling, managing sales figures, organising and collecting adverts, planning a variety of print, direct marketing & digital campaigns. Promoted to start an Education team, and then Senior sales within 7 months, now managing education.

Cold calling to agencies & direct clients, maintaining and developing existing client relationships, working on Luxury Portfolio (Country Life, Decanter, Wallpaper*) as well as planning cross sale campaigns into rest of Connect, Inspire and Ignite titles. Redesigning & Publishing Country Life Schools, liaising with editorial contacts, strategic planning.

Actp Qualified Coach, Actp

I trained with the prestigious Barefoot Coaching company on their ACTP pathway. I am now a qualified trained coach and working towards my.

Ba American Studies, (Politics & Race Relations), 2:1

American Politics

A Levels: English Literature, Theatre Studies, Art, A At All Subjects