Emma Pretorius Email & Phone Number

Cape Town, Wc, Za

City Of Cape Town, Western Cape, South Africa

In my current role as a Research Associate in the life sciences recruitment sector, specializing in IT for the DACH region, I focus on connecting with candidates and identifying top talent within the market. My key responsibilities include:- Engaging with candidates to understand their career aspirations and match them with suitable opportunities.- Identifying and sourcing talent within the IT sector, leveraging industry knowledge and market insights.- Maintaining a high level of professionalism and friendliness in all interactions to build strong relationships with candidates and clients.- Tracking recruitment processes and ensuring timely and accurate administrative tasks related to candidate management.I take pride in my commitment to professionalism, hard work, and a friendly approach, which helps me effectively connect with and support candidates throughout their job search journey.

South Africa

After proving my capabilities as a waitress, I was promoted to my first management role. This position involved a wide range of responsibilities:- Opening and closing the restaurant, ensuring all preparations and closing tasks were completed efficiently.- Managing a team of 30 waiters, fostering a collaborative and motivated work environment.- Collaborating closely with kitchen staff to ensure seamless service and high standards.- Handling customer complaints and ensuring service quality met or exceeded expectations.- Conducting cash-ups, managing and counting stock, and ordering stock in collaboration with suppliers.- Authorizing transactions on the system and seeking ways to improve business operations.- Managing HR-related processes, including disciplinary actions, leave requests, conflict resolution, and incentive programs.In addition to these duties, I held an additional portfolio in events coordination:- Serving as the liaison between customers and staff, including waiters, bartenders, and kitchen management.- Understanding customer needs, communicating clearly about possibilities, and planning accordingly.- Drawing up detailed plans and agendas to ensure smooth execution of events.- Coordinating functions that generated significant revenue and ensuring customer satisfaction throughout the events.- Seeking feedback from customers to learn from any shortcomings and improve future events.This management role gave me a deeper understanding of business operations and taught me valuable leadership skills in a high-pressure environment. The experience of working long hours and handling difficult situations built my resilience and shaped my professional growth.

Durbanville, Western Cape, South Africa

During my studies, I worked full-time as a waitress at a prominent restaurant franchise located on a picturesque wine farm. This role, which marked my first experience in wine service, included the usual responsibilities of service staff:- Greeting and seating customers, ensuring a welcoming and friendly atmosphere.- Taking orders accurately and efficiently, accommodating special requests and dietary restrictions.- Delivering food and beverages in a timely manner, maintaining a high standard of presentation and quality.- Providing knowledgeable wine service, offering recommendations and pairing suggestions.- Handling cash and credit transactions, balancing the cash register, and ensuring accurate billing.- Collaborating with kitchen staff to ensure smooth service and timely delivery of orders.- Addressing customer concerns and resolving issues promptly to ensure a positive dining experience.- Maintaining cleanliness and organization of the dining area and service stations.This role allowed me to develop strong communication and customer service skills, as well as gain valuable experience in the hospitality industry. It also provided me with a solid foundation in wine service and the ability to thrive in an extremely fast-paced environment.

Cape Town, Western Cape, South Africa

While pursuing my studies, I worked as a freelance social media manager, providing comprehensive social media services to clients. My responsibilities included:- Creating engaging and relevant content tailored to each client's brand and audience.- Posting content regularly and scheduling posts to maintain a consistent online presence.- Monitoring and improving social media engagement, responding to comments, and interacting with followers.- Analyzing social media metrics to track performance and adjust strategies for better results.- Collaborating with clients to understand their goals and develop customized social media plans.This role allowed me to enhance my creative skills, stay up to date with social media trends, and effectively manage multiple projects. It also strengthened my ability to work independently and meet clients' expectations in a dynamic environment.

Durbanville, Western Cape, South Africa

During my studies, I worked as a census enumerator for the national census, where I was responsible for collecting vital demographic information from residents. My responsibilities included:- Conducting door-to-door surveys, engaging with residents to gather accurate data using a mobile tablet.- Explaining the purpose and importance of the census to residents, addressing any questions or concerns they had.- Ensuring the confidentiality and accuracy of the information collected, following strict data protection guidelines.- Navigating various neighborhoods and adapting to diverse environments to reach a wide range of households.- Reporting daily progress and any issues encountered to supervisors, ensuring efficient and effective data collection.This role enhanced my communication and interpersonal skills, as well as my ability to work independently and handle sensitive information. It also provided me with valuable experience in field data collection and reinforced my commitment to contributing to community-focused projects.

Cape Town, Western Cape, South Africa

While pursuing my studies, I worked as an administrative assistant at a recruitment agency, supporting various administrative tasks that contributed to the efficiency and effectiveness of the recruitment process. My responsibilities included:- Conducting reference check calls to verify candidate information and ensure accuracy in the hiring process.- Formatting and organizing candidate documents, ensuring they met the agency's standards and were presented professionally.- Tracking recruitment activities and maintaining detailed records to support the recruitment team.- Assisting with general administrative duties, including handling inquiries and supporting team members as needed.This role provided me with valuable insight into the recruitment industry and helped refine my communication skills in a corporate environment. It also enhanced my attention to detail, organizational abilities, and understanding of the recruitment process.

Paarl, Western Cape, South Africa

In my seasonal role at a dental laboratory/supplier during my holiday from university, I contributed to various administrative tasks that supported the efficient operation of the business. My responsibilities included:- Assisting with stock take and organization, ensuring accurate inventory records and efficient storage of supplies.- Developing and implementing a barcode system to streamline inventory management and improve tracking of supplies.- Updating customer information and maintaining databases, ensuring data accuracy and completeness.This role allowed me to develop strong organizational and data management skills, as well as experience in implementing practical solutions to improve business processes. It also reinforced my ability to work effectively and adapt to dynamic work environments.

Bellville, Western Cape, South Africa

As my first job during high school, working as a waitress provided me with invaluable experience in customer service and teamwork. My responsibilities included:- Greeting and seating customers, ensuring a welcoming and friendly atmosphere.- Taking orders accurately and efficiently, accommodating special requests and dietary restrictions.- Delivering food and beverages in a timely manner, maintaining a high standard of presentation and quality.- Handling cash and card transactions, and ensuring accurate billing.- Collaborating with kitchen staff to ensure smooth service and timely delivery of orders.- Addressing customer concerns and resolving issues promptly to ensure a positive dining experience.- Maintaining cleanliness and organization of the dining area and service stations.Through this role, I developed strong communication skills, a solid work ethic, and the ability to thrive in a fast-paced environment. This experience laid the foundation for my professional growth and provided me with skills that I continue to utilize in my career.

Bachelor'S Degree, Molecular Biology

Activities and Societies: Serruria Ladies Residence, Maties Netball

Education record

Activities and Societies: Netball, Athletics, Leadership