At the Phoenix Zoo Gift Shop, I lead sales operations by ensuring exceptional customer experiences while managing a dynamic retail environment. My role involves supervising a talented team of sales associates to meet and exceed daily sales goals, streamlining store operations, including inventory management, merchandising, and cash handling, providing exceptional customer service by fostering meaningful interactions and creating lasting impressions, and collaborating with team members to implement creative strategies that align with the Phoenix Zoo’s mission of conservation and education. I take pride in creating an engaging shopping experience for zoo visitors while supporting the mission of wildlife conservation.

As a Retail Associate at Old Navy, I play a vital role in delivering exceptional customer service and ensuring smooth store operations. Responsibilities include greeting and assisting customers, managing transactions, organizing merchandise, and maintaining a clean and inviting store environment. YThe role requires strong communication, multitasking, and a proactive approach to both customer interactions and team collaboration, making it an energetic and rewarding position in the fast-paced retail world.

As a Retail Assistant at California's Great America,I play a vital role in delivering an exceptional guest experience. Responsibilities including customer assistance with their purchases, maintaining a well-organized and visually appealing store, and ensuring merchandise is accurately stocked and displayed. I handle transactions efficiently, provide friendly and knowledgeable services, and address guest inquiries with a positive attitude.

At American Family Fields of Phoenix, I was a Retail associate for the Milwaukee Brewers during the Spring Training Season. I assisted customers with any needs they had regarding our retail products for the team. This included information on Player jerseys and memorabilia. The position allowed me to use my already established people skills to keep the store a friendly environment to be in.