Emma Recchia Email & Phone Number

High Wycombe, England, United Kingdom

US based Toy and Game company, manufacturer of quality toys and games for children, adults and families.Key responsibilities• Lead sales individual with primary responsibility to present and sell the Company’s product line to 3rd party distributors (currently over 70 international partners in EMEA, APAC, ANZ, LATAM) and retail partners.• Responsible for securing new international clients/partners and/or servicing of existing international clients/partners ensuring that their expectations and needs are addressed and met. • Maintaining and securing continuous growth in business by introducing new product/brands and identifying potential market opportunities to deliver commercial growth• Achieve and exceed territory revenue plans by maintaining existing customer base through renewals, growing revenue from the existing accounts, delivering customer training, participating in account development meetings, liaising effectively with internal departments including product development, sales support, operations, product integrity, finance and marketing department.• Providing partners with the most effective solutions using strong communication and in-depth knowledge of the products and services offered.• Providing support to develop local variants and unique items such that customers request utilizing multilingual skills where applicable.• Generating sales presentations, reviewing pricing and generating pricing recommendations based on guidance and local market conditions.• Establishing productive and professional relationships with key personnel in assigned customer accounts thus building and promoting healthy, long-lasting customer relations by creating successful partnerships.• Negotiating and writing contracts, managing royalty income and coordinating deliveries with production and distribution, and servicing customers’ accounts

London

Working in close partnership with the marketing team to promote a portfolio of high-profile conferences and events to senior level Financial Executives in the UK, Europe, America and Asia.The portfolio includes conferences, summits, briefings, and awards which discuss the way forward for global Banking, Finance and Investment. Events will focus on key topics relevant to the market and driven by the Financial Times unique editorial insight.Key Responsibilities- Promoting Financial Times events to the existing client database and targeting audiences managing CRM with Salesforce- Securing attendees against weekly targets- Ongoing customer relationship management with current and new delegates- Data management, sourcing and selection- Working closely with the Marketing team - Customer support- Compiling daily reports on potential new prospects and registered delegates

London, United Kingdom

Small UK based import/export agency dealing with European manufacturers of furniture components.Key responsibilities• Working in close partnership with suppliers and customers to provide and deliver outstanding service from prospecting to receipt of contract• Implementing and maintaining an accurate and current supply chain • Initiating discussions and leading multiple new product development projects to launch models on the market on time and within budget• Driving price negotiations to secure new contracts and implement long-term growth initiatives• Delivering detailed information about the quality, value and style of the product so as to offer the best at the most competitive prices• Performing product development inspection for new models to ensure their smooth launch on the market. • Providing support to stakeholders, serving as the single point of contact for project scheduling and changes and for managing and maintaining B2B relationships• Providing training, guidance, supervision to the office staff, responsible for the recruitment of new staff• Travelling frequently in Europe/UK for in-house discussions/liaison with customers/suppliersKey achievements• Achieved solid growth YOY spearheading negotiations with preferred suppliers to secure new contracts and setting a clear strategy to unveil/tap into new channels • Worked in close partnership with designers/architects to develop new concepts • Designed with the quality team a checking system to facilitate product inspection• Initiated follow up campaign to assess customer satisfaction. Effort led to the creation of a new monitoring system to ensure that all deliveries are carried out in full and on time• Successfully forged new partnerships by identifying potential new business in the furniture industry• Consolidated functions while maintaining efficiency levels in the Commercial/Export Department by reassigning staff and reorganising workloads

Travelled extensively around Central America, New Zealand, Australia and Indonesia and worked on a voluntary basis for an orphanage in Quetzaltenango, Guatemala.

London

• Assisting in all tasks as indicated above• During the last 6 months, in absence of Managing Director on maternity leave, I took over total responsibility for the management of the London office while continuing to carry out my regular duties

London

• Carrying out interviews by phone on both national and international basis in various languages• Translation of samples (subjects ranging from fibre optic cables, to accountancy firms, to car rental companies)

B.A. (Hons), French With African And Asian Studies

Diploma Di Liceo Linguistico