• Oversees budgets, timelines, deliverables, and overall program success of 3 clean transportation programs.• Creates and manages team and incentive reporting to ensure programs are meeting KPIs• Leads training for stakeholders, internal team members, and clients• Developed and launched three new clean incentive programs while handling clients’ expectations and administrative oversight• Make recommendations clean transportation program design, including needs assessments, proposals, marketing tools, and evaluation and reporting.• Monitor daily activities to ensure that procedures are working to achieve program goals and to support efficient processes.• Provide logistical and administrative oversight for assigned clean transportation programs, and enforce program requirements, application procedures, and standards. Ensure quality control by tapping into technical knowledge and stakeholder familiarity to ensure deliverables and resources align with both established technical standards and program requirements.• Manages 3 supervisors with a team of 25 employees. Establishes goals for team members and monitors their progress. Ensures individual and team goals are achieved or exceeded.

• Manages activities for the state-wide Clean Vehicle Rebate Project with responsibility for results including costs, methods, and staffing.• Supervises team of 10-20 employees. Establishes goals for team members and monitors their progress. Ensures individual and team goals are achieved or exceeded. Awarded the 2019 Manager of the Year at a company with 200+ employees• Coordinates team scheduling for matrixed team members and support distribution of administrative duties across the team• Provides development of guidance, internal procedures and policies related to CVRP • Collaborates with internal teams in matters related to Operations functions, including Project managers/coordinators, Systems Analysts, Marketing/Education/Outreach, Accounting, and Human Resources• Supervise and coach team regarding customer relations, application troubleshooting, quality assurance/quality control, and all other activities related to consumer incentive application processing.• Develops and maintains project expertise and understanding of rebate processing systems to identify opportunities for improvement.• Provides oversight and support for escalated cases with unique circumstances to ensure program requirements are met.• Provide support and direction for new and emerging program requirements as they arise, such as legislation, that affects operations and implementation• Coordinates with internal teams and external vendors to implement and test system and process updates to meet new program requirements and to improve existing processes.• Maintains quality control and performance metrics to ensure team members are completing work efficiently and accurately.

• Oversees green operations and maintenance program, including green property audits and staff professional development• Supervises the Sustainability Education Coordinator and program interns• Oversees green capital improvement projects • Oversees resident engagement programming• Supports Asset Management team in providing feedback to Development team on new construction• Benchmarks portfolio energy and water consumption using utility data tracking software and dispersed monitoring systems; identifies opportunities to improve• Identifies and implements money- and resource-saving opportunities related to sustainability• Tracks and reports resource savings and economic value related to programming• Assists in developing the capital budget• Monitors compliance with local green related ordinances• Engages locally and nationally with various organizations to share FC’s work and learn from others on the leading edge of sustainability• Conducts special projects related to sustainability• Acts as resource for all sustainability, utility and resource consumption issues

• Led continued growth, implementation & impact assessment of resident and staff engagement initiatives• Composed monthly newsletters, grant reports, program curricula, and policy improvements• Supported Green Initiatives team in budget proposals, capital improvements, and strategic planning• Analyzed utility and building performance data, property operations, and maintenance strategies• Designed and managed an online database reaching over 500 students and 70 staff each year• Advised events committee on zero waste planning and engaged 200+ staff in annual green events• Supervised summer interns and oversaw Green Initiatives team during supervisor’s absence • Orchestrated a large-scale recycling initiative at 21 properties to ensure compliance with City ordinances • Applied and secured $4,000 in grant funding, $5,400 in City rebates, and two staff award placements

• Submitted 6 grant proposals, including one federal grant, securing $3,000 in funding and in-kind donations• Evaluated a summer environmental education program, which gave way to the expansion into all 10 FC Learning Centers, reaching over 450 students and resulting in a 31% increase in environmental literacy• Developed and implemented the first of its kind after-school environmental education curriculum• Engaged families in saving money and living healthier through improved integration strategies• Conducted and supported 8+ trainings to educate staff on sustainable operations and curricula

• Conducted informational interviews with sustainability professionals to better evaluate the current field of environmental responsibility• Reflected on experiences, opportunities, and personal research derived from environmental seminars, discussions, and inquiry

• Greeted guests and directed inquiries as appropriate for the UT Petroleum Engineering Department• Received and distributed mail and packages, and informed recipients of delivery

• Created a culture of financial accountability by connecting guest satisfaction to profitability• Handled manager on duty responsibilities for a $50 million business with 300 employees• Directed a department with two direct reports and 30 team members to meet brand standards• Actively participated on the recruiting team conducting interviews, job shadows, and seminars• Promoted two junior managers, one to an executive and another to a senior team leader• Vertical move within the management grading scale, recognized by supervision of an intern

• Facilitated volunteer events in response to team member interests and local community needs• Successfully guided team to meet a corporate goal of 380 documented community service hours • Managed GiftCard and Volunteerism accounts based on a yearly budget and fiscal standards• Implemented an ongoing Target reading program with the Church Street Elementary School• Organized two breast cancer walks and two United Way Campaigns, which led to a 20% increase in satisfaction with community involvement as recorded by Target's annual Best Team Survey

• Guided groups of 10 to 15 children from kindergarten to fourth grade at an after-school program• Supported and motivated participants’ development using planning and fun incentives