Emma Reynolds-Middleton Email & Phone Number

Atlanta, Ga, Us

Www.Softskillszone.Com

My journey from passion to purpose:1. I started teaching soft skills courses out of passion over 20 years ago while working full-time. It was pro bono work.2. I officially launched Soft Skills Zone in April 2018 and resigned from the workforce..3. Now, I'm a full-time People Developer.4. Soft Skills Zone is committed to closing the soft skills gap so that today's talent is well-rounded with hard AND soft skills.5. Status: Full-time About Soft Skills Zone:We offer soft skills training, credentialing, and coaching solutions to best position our clients for employment and career progression.At times, Soft Skills Zone is a teaming partner or sub-contractor to other training providers doing business in the public and private sector. We have relationships and a network of trainers and coaches who work with us to meet the soft skills training, coaching, and consulting needs of employers throughout the United States.================================================================Services Includes:• Virtual/Remote Instructor-Led Soft Skills Courses • Earn a Soft Skills Credential• Asynchronized Soft Skills Classes | Self-Directed Courses | Available 24/7• Online DISC Assessments• Career Coaching• Customized services and solutions to support our clients needs• Programs for adults and young adults (16 - 24 years old)================================================================My Journey: From Passion to Purpose - see my bio, https://www.softskillszone.com/bio/

Lawrenceville, Ga

Part-time adjunct faculty to Master of Business Administration (MBA) and Bachelor of Business Administration (BBA) students

Suwanee, Ga.

Part-time adjunct faculty to Bachelor of Business Administration (BBA) students

Status: Part-Time (20-25 hours/month)• Provides a personalized, proactive employee care service on behalf of companies for employees, their families, customers, and suppliers, regardless of their race, gender, lifestyle, or worldview• Makes regularly scheduled work site and offsite visits to employees and their immediate families to support their emotional wellness• Reaches out to employees, without interfering with work, in a compassionate and loving manner, in the power and love of Christ• Gives the hope of God’s love to hurting hearts

Georgia Campus

In the School of Professional and Applied Psychology, Organizational Development and Leadership Graduate Program, I:• Design and develop training materials and course outlines for classes I teach• Instruct elective courses (Team Dynamics; Communications for Leaders) to graduate, master’s degree, level adult learners• Grade course work and exams; posts class and student information via the Blackboard online learning platform • Maintain office hours; responsible for student advising• Develop and provide end of course evaluations to access teaching effectiveness• Attend faculty meeting and events, as requested

Greater Atlanta Area

• Maintains and updates personnel reporting system (e.g. People Processing, Position Based Management System (PBMS), Workforce Management System etc.)• Performs personnel management functions by completing requirements for established and vacant positions; implements the Performance Management Appraisal System (PMAS)• Acts as a liaison with the human resources office and coordinates personnel actions with the CDC Oak Ridge Institute for Science and Education (ORISE) and Guest Researcher office• Maintains effective oral and written communication with internal and external customers through presentations, written documents, and by maintaining key relationships in order to support the needs of the organization• Represents work unit on steering and planning workgroups• Make updates to positions identified as a Scientific Integrity and Quality Training (SIQT) in the Position Based Management System (PBMS); prepares and distributes SIQT reports to meet established deadlines and notify individuals of required training• Register users for training in the Vendor supplied Training System (VSTS)• Perform quality control checks on all personnel actions to ensure completeness and accuracy; ensure actions are not returned for inaccuracies or deficiencies• Provides newly assigned/reassigned staff with on-boarding support and orients them to the Office of the Director (OD); promotes the NCHHSTP New Employee’s Luncheon with the Director to staff she served as an Ambassador to

Greater Atlanta Area

In this time-limited appointment, I:• Provided leadership to and supervised 11 travel personnel (3 Federal Agency Travel Administrators (FATAs), 5 travel preparers, and 3 contractors)• Handled staff’s time and attendance, leave requests, telework, Reasonable Accommodation Requests, Family and Medical Leave Act (FLMA) Requests, performance reviews and evaluations, and other employee matters; consulted with CDC’s Human Resources Office, the Office of Equal Employment Opportunity (OEEO), the Employee Assistance Program (EAP), and other external offices on staff matters• Coordinated and scheduled staff development training provided by the EAP WorkLife Wellness Office

Greater Atlanta Area

• Assisted in developing and presenting new training to NCHHSTP staff volunteers who serve as Ambassadors to new and reassigned staff to NCHHSTP, as a member of the NCHHSTP’s Workforce Excellence Subcommittee and an NCHHSTP Ambassador • Contributed to the success of staff development to support and promote organizational excellence, as a member of NCHHSTP’s Workforce Development Champions Working Group and as a Workforce Development Champion• Provided assistance to NCHHSTP’s Career Development Subcommittee by serving as the emcee during NCHHSTP’s Fall Speed-Mentoring Program with senior leadership/mentors and scientific and administrative staff/mentees; participated in collecting evaluation forms developed by NCHHSTP’s Workforce Development team• Served as a primary point of contact for the Telework Management System, the Oak Ridge Institute for Science and Education (ORISE) Program, the Guest Researcher Program, the Peer Review Board, and the CDC Awards Submission Tool (CAST)• Served as the national center’s Honor Awards point of contact and the coordinator for CDC/Agency for Toxic Substances and Disease Registry (ATSDR) Honor Awards; served on CDC/ATSDR Honor Awards Committee for the planning and execution of CDC/ATSDR Honor Awards ceremony• Participated in NCHHSTP OD's Job Shadowing Program; regularly met with Division of Tuberculosis Elimination (DTBE) Health Education Specialists to develop and finalize plans for an upcoming Program Managers' Course

Greater Atlanta Area

• Wrote standard operating procedures (SOPs) and policies for personnel, administration, training, travel, and procurement; charts processes, and establishes best administrative practices• Wrote addenda for internal and external SOPs• Developed and administered QA surveys to obtain feedback on program effectiveness and track customer experience feedback to evaluate program efficiency • Gathered and analyzed administrative data on a quantitative basis and prepares qualitative reports of the data• Implemented effective quality controls for administrative (personnel, training, procurement, and travel) business functions

Greater Atlanta Area

• Provided administrative guidance on procurement and property, personnel and training administration, and government contracts matters• Wrote and streamlined administrative operational procedures for the support of the Department’s mission• Liaison to external partners and oversaw the adaptation of established policies and procedures• Developed Quality Assurance (QA) Checklists for travel, property and procurement, and personnel and training administration• Established quantitative measurements for the QA Checklists

Formerly Reed Construction Data, In Norcross, Ga.

• Recognized high achiever for accumulating project information from architects, engineers, general contractors, private owners, developers, constructions managers, and public entities in Lower Hudson Valley, New York on numerous products RCD provides its customers• Analyzed and presented just-in-time construction data to executive level decision-makers• Tracked projects, reviewed plan holder lists, updated bid phase reports for upcoming bid project in the construction building process

Georgia Industries For The Blind - Griffin, Ga,

• Developed and wrote the Quality Control (QC) Manual using ISO9000 standards and guidelines to attain certification with a nationally recognized safety program• Determined the manpower, material, equipment requirements, costing, and pricing for various packaged flatware lines• Conducted time studies of packaging processes in the manufacturing plant, streamlined workflow operations, and reduced production time, costs, and manpower hours for high quality end use flatware• Technical expert on quality matters dealing with the Defense Logistics Agency, General Services Administrations, National Industries for the Blind, and other external customers

Various; Active Duty (1/1990 - 8/1994) And Us Army Reserves (8/1994 - 6/1999)

Active Duty locations includes Ft. Leavenworth, KS. and Camp Casey, KoreaUS Army Reserves location include Ft. McPherson, GA. with annual training at Ft. Bragg, NC• Provided oversight and management of $2.1 million for military and civilian payroll in U.S. and foreign currency without a loss of funds• Supervised, trained, and coached 16 military and civilian personnel and adapted to unusual circumstances during conflicts• Ensured commercial vendors were paid, contractual payments were met, and maintained a zero deficit budget • Administered the Total Army Quality (TAQ) Program and the Army Ideas for Excellence to put successful employee recognition programs in place• Performed in an incident command system role during annual field training exercises

Greater Atlanta Area

• Developed, monitored, and tracked performance-based budgets for five departments• Researched, monitored, and analyzed monthly manpower changes, staff work files, and expenditure reports to formulate cost projections• Provided direct assistance to senior staff, managers, and directors toward completing their budget requests and justifications on time and within budget ceilings• Provided monthly analysis of Workforce Development Areas Expenditure Reports for identify trends, analyzing variances, and developing expenditure forecasts for the remaining fiscal months• Wrote, submitted, and tracked budget funding recommendations for assigned departments

Master'S Degree, Business/Commerce, General

Bachelor'S Degree, Business Administration And Management, General