Emma Ripka Email & Phone Number

Canada

Alberta, Canada

PALcares is a not-for-profit startup aiming to meaningfully integrate data science and AI into the social service sector, empowering providers with technical tools to serve their communities in the way they know is best. As COO, I: ● Steer PALcares towards its mission by crafting and executing strategic plans● Cultivate relationships with social service providers, partnering one-on-one to bridge gaps across the ecosystem● Ensure each partner organization receives dedicated support tailored to address their distinct technical challenges● Supervise and mentor these teams throughout three core phases of each engagement: current state analysis, technical capacity enhancement, and sustainable solution development● Oversee organizational growth ensuring financial and structural sustainability

● Designed & executed a 6-month engagement strategy for Canada’s financial sector, gathering insights from 70+ institutional investors to inform Alberta’s ESG approach & decision-making● Led the development of communication collateral to support stakeholder engagements, including pitch decks, physical handouts, & the ESG Secretariat’s webpage ● Provided up-to-date ESG expertise to government officials through briefing notes on key ESG frameworks/entities (e.g. SASB, TCFD, GRI, UNPRI, GFANZ, etc.), stakeholder insights, & policy implications to inform decision-making & effective communication.● Cultivated strong relationships with internal & external stakeholders, including executives, investors, & industry associations, to advance Alberta’s ESG objectives

● Managed logistics to facilitate quarterly roundtables with CBSR's membership (60+ senior sustainability executives) to educate members’ ESG & sustainability strategies ● Wrote & edited several ESG-focused reports including research briefs & white papers

● Designed & coordinated marketing collateral (e.g., monthly newsletters, website, & digital media)● Planned & executed virtual sustainability events, attracting audiences of over 500 attendees

Calgary, Alberta, Canada

● Challenged me to prioritize demands in a high-pressure environment and creatively resolve conflict● Strengthened my communication skills, active listening, sales tactics, and attention to detail

Calgary, Alberta, Canada

● Consulted 2 social enterprises, ENABLE & Women Warriors, on marketing strategy● Created a sponsorship package that helped Women Warriors receive over $75,000 in funding● Completed an 8-week Lean Startup course, enhancing entrepreneurial knowledge

Edmonton, Canada Area

● Set the strategic direction of the organization and chaired 5+ committees● Managed the $14 million budget and 10 fee units; increased profits in SUBmart by 14% through product mix alternations and store layout improvements● Renewed the strategic plan after a 7-month planning process.● Conducted 6-month stakeholder consultation process for $36 mil renovation project of our building.

Edmonton, Canada Area

● Coordinated marketing campaigns for 7 UASU businesses, with a particular focus on the 2 bars● Negotiated partnerships and managed customer relationships with over 100 student groups● Co-created & co-led a 35-student volunteer team to plan and execute large-scale events on campus

● Developed my customer service skills while calling customers to update account information

● Managed a team of staff every shift (other lifeguards, cashiers, etc.), ensuring that all tasks were performed thoroughly● Responsible should any emergency happen, leading the staff to deal with the incident in an effective and professional manner● Key holder of the building

● Officiated juvenile basketball games, enforcing rules and ensuring fair play while maintaining composure and professionalism in high-pressure situations● Communicated effectively with players, coaches, and fellow referees to facilitate game flow and resolve conflicts, maintaining a safe and respectful playing environment

Bachelor Of Arts (Psychology) & Bachelor Of Commerce, Business

Leadership Certificate, Organizational Leadership

Activities and Societies: Leadership Certificate