Emma Rose Email & Phone Number

Australia

St Leonards, New South Wales, Australia

St. Leonards, New South Wales, Australia

- Conducting thorough assessments of client needs as they return home after hospital- Implementation and supervision of therapeutic and practical interventions for clients for the 12 week program duration- Regular 3 weekly care plan reviews to ensure the best level of care - Excellent interpersonal skills including rapport building and clear, supportive and empathetic communication- Strong understanding of the importance of respecting client confidentiality - A passion for social justice and human rights (including excellent knowledge of Australian Govt. Charter of Aged Care Rights, United Nations Declaration of Human Rights)- Providing emotional support to clients, carers and families - Managing the competing priorities and demands of a case load made up of clients with complex care needs- Leading, mentoring and supporting a team of community care workers- Obtaining new business for HammondCare via previous Transpac clients who are approved for a Home Care Package (HCP) and/or Commonwealth Home Support Package (CHSP)- Thorough understanding of the aged care sector including My Aged Care (MAC) - Working collaboratively with government and non-government stakeholders such as Northern Sydney Local Health District (NSLHD), Royal Rehab and other aged care providers to ensure the best level and continueity of care- Working within HammondCare’s Mission and the Australian Association of Social Workers (AASW) Code of Ethics 2020

St Leonards, New South Wales, Australia

- Administration and office support for all Dementia Centre staff located in NSW, QLD, TAS and ACT regional offices - Working within HammondCare’s Mission, Motivation and Mission in Action - Use of HammondCare programs such as Salesforce, Riskman, LogIT, intranet- Use of Microsoft Office programs such as Outlook, Teams, Word, Excel, SharePoint and PowerPoint- Effective and efficient time management, communication and problem solving skills- Management of competing priorities and unexpected workplace demands- Intake of Dementia Support Australia (DSA) client referrals for dementia behaviour management including liaising with referrers - Answering phone and email enquiries- Fulfilling brokerage orders made by DSA consultants for DSA clients as an intervention to have their needs met and behaviour managed- Development of a better brokerage process to ensure clients are receiving items and benefiting from them in a timely manner

Rosebery, New South Wales, Australia

-Working within the TBS Resilience Practice Framework (RPF)-Using a person-centred, solutions-focused and strengths-based approach-Understanding and abiding by organisations values of integrity, respect, collaboration, effectiveness, and optimism-Building rapport and trusting professional relationships with clients -Engaging in case management through home visits, transporting clients, crisis management, and brokerage applications-Liaising with Family and Community Services (FaCS) Child Protection (CP) and Housing NSW (HNSW)-Liaising with other organisations including Health NSW, Corrections, Drug and Alcohol and other Non-Government Organisations-Completing case notes, data and assessments in a timely and professional manner -Actively participating in training, team meetings, coaching sessions, and supervision

Wahroonga, New South Wales, Australia

- Supporting people with dementia in a respite home environment - Assisting clients with personal care and daily needs (including administering medication) as well as facilitating outings and entertainment - Working with and caring for multiple clients simultaneously- Tailoring care to individualised care plans- Contributing to the revision of care plans- Writing accurate and objective case notes- Using person-centred practice and enabling individual choice - Working with marginalised and disadvantaged people - Building trust and rapport with clients and their supports- Balancing the needs and wants of the client and their carer - Completing risk assessments and incident reports

Maroubra, New South Wales, Australia

-Understanding what can lead to and sustain social and economic disadvantage and homelessness including mental health, disability, and ageing-Case management experience including case notes, assessment, home visits, client interviews, referrals, developing support plans, and monitoring progress-Working respectfully and inclusively with vulnerable people-Networking with service providers by attending interagency meetings and agency visits-Training and development: formal and informal supervision, FaCS CP and HNSW training

Bachelor Of Social Work (Hons)

Education record

Achieved High School Certificate -Band 6 in Visual Art -Band 5 in Advanced English, Geography, Earth & Environmental Science and Ancient.