Emma Schmidtlein, Pmp Email & Phone Number

Alexandria, Va, Us

Alexandria, Virginia, United States

- Leads administrative support team for the Integrated Access Directorate front office- Manages action items for the directorate and provides calendar management and scheduling support- Develops and implements process improvement projects to streamline directorate processes- Tracks priorities for the Executive Director- Develops and provides training on developed processes and resources- Coordinates weekly huddles with the Executive Director to provide status updates on action items and priorities and discuss upcoming needs and hot topics - Ensures administrative team workload and support is aligned to meet Executive Director and Directorate priorities

Washington, District Of Columbia, United States

- Supports Integrated Veteran Care Executive Leadership and Front Office with project support, administrative tasks, action items, and ad hoc requests- Manages action tracking across the program office- Develops streamlined processes for Front Office responsibilities including action item tracking and concurrence processes- Develops and provides training on developed processes- Provides project management support to VHA's Office of Veterans Access to Care (OVAC) executive team- Manages, facilitates, and tracks completion of requests within OVAC- Supports weekly executive huddle meetings and briefs executives on current action items and hot topics- Provides project management support to the Care Optimization in the Emergency Department (CO-ED) initiative workgroup leads for the community relationships and processes workgroup and the policy workgroup

Washington D.C. Metro Area

- Support HUD's Public and Indian Housing's (PIH) Inspection Standards and Data for Vouchers (ISDV) division by providing support to the communication work stream in managing stakeholder engagements, increasing program awareness, and developing strategic processes for communication activities. - Identified engagements and events for ISDV to directly engage with critical program stakeholders. - Coordinated events such as presentations, industry day, and quarterly conference calls with program stakeholders. - Completed updates to the ISDV website with new information and layout using HTML. - Developed communication materials and content such as digital dashboards, newsletters, bulletins, eblasts, presentations, conferences, and informational flyers to be disseminated to stakeholders. - Submitted weekly reports to brief leadership on the current status and upcoming projections for the communication work stream. - Developed talking points and messaging guides to enable consistent communication across work streams and staff. - Managed the ISDV email inbox and created an inbox process to outline how to manage the inbox. - Developed templates using Canva, Word, Excel, and PowerPoint to be utilized in monthly communication activities and engagements.

Washington D.C. Metro Area

- Completed a data dictionary including a preliminary analysis on survey results and the process used to complete the blind double data entry and validation processes. - Managed and facilitated quarterly briefing meetings to update PDHS staff on current and future status of contract. - Developed protocol on how to manage and track file destruction while following security protocols for physical survey data including PII and HIPPA. - Received an excellent Contractor Performance Assessment Report (CPAR) score following the completion of the Gulf War Longitudinal Survey contract. - Managed 90-day communications execution plan to manage and monitor progress for current and upcoming activities within the ISDV communication work stream. - Conducted gap analysis to identify competency gaps in training for the Veteran’s Affairs Office of Information and Technology (OI&T).- Completed and presented research identifying suitable, available training courses to fill competency gaps identified in the gap analysis.- Created compliance matrices used to complete compliance checks on business development proposal efforts. - Supported multiple business development efforts leading to the award of 2 additional contracts. - Effectively managed budget requirements while planning a successful Field Day event.- Actively participated in DFC Digital Marketing efforts to expand reach through Twitter. - Supported content and visual creation for digital campaigns (Career Corner, Newsletter, and Social Media).

Washington D.C. Metro Area

- Completed the creation of a longitudinal database (REDCap) containing survey data pertaining to the long-term health effects from the Gulf War Syndrome. - Consistently scored 100% validation accuracy on all inputted records throughout the contract.- Managed the printing, packaging, storage, and disposal of 10,000+ health surveys containing PII.- Completed a gap analysis and research on effective training solutions to fill identified gaps in the VA’s OI&T training curriculum. - Created a master spreadsheet containing definitions for each training competency level.- Completed detailed reviews on 500+ online courses and logged discrepancies and inconsistencies. - Created a cover page template used for business development proposal efforts.

Harrisonburg, Va

- Managed business development and facilitated B2B sales for print and digital advertisements for 100% of clients within the Harrisonburg, VA territory including new and renewing clients .- Generated over 10 new business leads and maintained 100% account retention, resulting in sales over $15k.- Updated client information daily and organized information collected from clients and sales using a CRM platform. - Maintained advertisement information and acted as a liaison between the home office to convey the client’s specifications. - Managed the distribution of 20,000+ planners to students across Harrisonburg, VA and the JMU campus.- Maintained clear communication with management in the home office located in Newark, DE.