• Facilitated critical research and learning for undergraduate and graduate students through the main university library via knowledgeable and friendly patron services including information gathering and book processing for both local and global students. • Guaranteed safe and smooth operation of late-night hours, creating an important work environment for hundreds of students, by completing specialized training to ensure the ability to handle all patron inquires and needs completely solo, including the response to a variety of emergency situations.

• Facilitated the deeper understanding of carbon-based electronic materials by performing UV-Vis Spectroscopy and Variable Angle Spectroscopic Ellipsometry on dried polycarbonate films and comparing the optical constants calculated from this data. • Strengthened the validity of previous experimental results, which discovered a connection between air flow over drying films and thin film efficiency, by replicating the experiment across 30 different trials, analyzing the data under Spano analysis, and comparing the outcomes. • Refined the process for a blade-coating technique used to create thin film samples in the nanometer regime by troubleshooting inefficiencies in the calibration process and by working with the lab Primary Investigator to customize solutions. • Ensured a safe and efficient lab environment through proper use, maintenance, and organization of a glovebox workspace that was shared amongst five different students each working on individual projects.

• Planned and prepared high quality customer experiences, including day long and multiday wilderness river trips, by ensuring that all necessary equipment was packed and properly functioning and coordinating logistics. • Fostered client satisfaction and increased repeat bookings by guiding unique river trips for hundreds of groups of 6 to 12 people through challenging and exciting rapids and providing information about the surroundings.

• Strengthened and refined student understanding of current class concepts and materials by designing and leading weekly problem-solving workshops for about 20 students. • Maximized workshop utility and quality by attending weekly meetings with the class professor to make sure that covered material was relevant, correct, and useful to student understanding. • Boosted student confidence and achievement by leading discussions about class material and facilitating communication between students and the class professor about overall class struggles as well as individual ones.

• Encouraged creative learning and team building for academically at-risk students in 2nd – 5th grades by developing and leading activities that focused on STEAM.• Supported the retention and achievement of underprivileged elementary students by working in a team of five people to provide daily safe, supportive, and adaptable childcare for over 60 students that included an afterschool meal and one-on-one attention and tutoring.