Emma Tate Email & Phone Number

Leeds, England, United Kingdom

Participated in a remote knowledge transfer from an RPO provider within 4 weeks to successfully complete an April Go-Live, ensuring the onboarding service was maintained, with minimal disruption. Currently supporting with continuous improvement of onboarding processes, which has reflected in onboarding surveys. Working closely with stakeholders for process improvement via feedback or highlighting process discrepancies. Continuously working on confidential projects to meet stakeholder requirements of business changes whilst improving the onboarding journey.

Bradford, United Kingdom

Participated in a knowledge transfer of a range of in-depth processes within 6 weeks to successfully complete a November “Go-Live” of onboarding services for the wider business working closely with stakeholders across the business, to provide a seamless transition with no, to minimise disruption to service.Highly competent to support high-level escalations in relation to hiring and system integration issues, review onboarding to payroll audits, and produce summary reports to provide to stakeholders to support resolutions/highlight key fixes.Worked closely with the Robotic Process Automation team to automate 7 processes. Initiated a further development of processes to allow smooth automation experience using UiPath.Responsible for analysing automation output reports to support manual completions, fixes and stakeholder reports to support stakeholder development. The reports highlight points of failure to support the resourcing team’s way of working.Continuously working on confidential projects to meet stakeholder requirements of business changes whilst supporting the automation journey.

Nominated on-boarding lead to ensure 600 TUPE transfers had a successful transition into Virgin Media. Key responsibilities involved right to work validation checks, pre-employment vetting with stakeholders and preparing data to generate contracts working to tight deadlines with support from a developed a semi-automated process for contract creation by working closely with stakeholder to ensure process needs were met and successful running of VDI robotics.Ensuring basic payroll information was provided within a timely manner from TUPE partner and new employees to review and approve absences for the transfer date to ensure long absences were not disrupted for the employee, also taking into consideration amended absence guidance in relation to COVID-19. This also involved analysing a high level of data provided by stakeholders to convert into figures for our systems to ensure holiday top up was successfully calculated for eligible employees.Supported employees facing redundancy with payroll queries and ensuring consultation payments were not disrupted and calculated correctly from the data received by stakeholders.

Leeds, United Kingdom

Worked on process improvement to ensure the best way of working is applied. This involves reviewing processes, customer responses and developing process flows for complex reports.I administrate organisation structure changes across the business to ensure hierarchies are correct throughout retail, depots and head office. I also administrate any manual transactions the stakeholder requires support with.Skilled in review errors on colleague records from an administrative perspective to ensure colleagues fall onto PeopleSoft correctly and compliantly. I am also responsible for reviewing a payroll report to ensure colleagues across all sites have the correct pay record in relation to their work location and minimum wage criteria. I am also responsible to support with any escalations sent to the team to resolve effectively and as soon as possible.Competent with system checks and raising any system issues with our technical support team liaising with the leadership team to provide updates within the business. I have supported other areas in Shared Services during peak workload to support with pay impacting tasks. I have been recognised for my work throughout the business through our recognition schemes.Confident and compliant with GDPR regulations in relation to employee and candidate access data.

Leeds, United Kingdom

Considered an expert in hiring colleagues onto the system compliantly and resolving any errors with candidate's hire process. Leading on process development to set clear objectives for stores to allow a simple transition for the candidate to be hired into the business. Further development lead to being a trusted member of the team - “key colleague” - to manage weekend workload and monitor productivity within the team to report end of day figures to demonstrate completed tasks or a task communicated to the stakeholder.Development opportunities allowed me to support on the annual Bonus Project as a key colleague, which involved processing anomalies such as disciplinaries, sickness and death in service and reviewing any escalations. Responsible for liaising with stakeholders to ensure the Bonus percentage was calculated accurately and fairly against the performance of the site. I was also responsible for tracking right to work expiry and renewal for visa colleagues, issuing the correct documentation to ensure the colleagues held valid right to work in the UK and expressing any concerns or implications for breaching visa conditions or legislation.Confident and compliant with GDPR regulations for recruitment and right to work purposes.

Newcastle Upon Tyne, United Kingdom

Within this role I have created, developed and managed a meter reading process for a rapid growing customer base. I have used several administration and leadership skills to be able to control this project and to make it my own by giving guidance to administration staff to help develop their skills.I developed my skills and knowledge within this role by assisting the customer service team with industry data flows on conference calls. I also supported this team by dealing with all communication between Future Energy and the customer in regards to meter reads; by allocating appointments, communicating with customers and organising the service team.

Newcastle Upon Tyne, United Kingdom

This role involved managing the communications for Future Energy across their digital media channels (including Facebook, Twitter and Pinterest), running events and the exhibitions we attended. The role is challenging and engaging, I work with various teams and have already accessed extensive professional training. My first project was to assist Future Energy at their launch event on 4 June 2015. The event was well attended and received, with much local press coverage and I’m proud to have played a key role. I soon developed further within this role in a short space of time, as I was a trusted member of the team to train and engage my colleague's in events. This reflected well upon my personality and my leadership style as I ensured these colleague's were comfortable and knew I would support them during an event if they felt they required further coaching.

My main area of work was within the restaurant and executive suite within the hotel as well as helping out in the bar. I ensured I complied with the brand standards set by Marriott as a chain and supported in maintaining the Guest Satisfaction Survey scores for the hotel. I developed my leadership skills within a fast past, customer facing environment by working on highly received events such as Plate Day, Ladies Day and any private events held within the hotel. I briefly worked at York Marriott as a university placement carrying out the same duties as above and up-skilled my knowledge of the departments in Marriott by working with an operational mind frame within this department allowing me to work within the restaurant, room service and on the bar.

Gateshead, Metro Centre, Newcastle Upon Tyne

Experienced with human resource systems and programs such as ORACLE, BlueCube and PeopleSoft. My work was varied including creating job vacancies, coordinating the interview panel, drafting written contracts and other key documents and managing general HR workplace issues. This role was a gateway to my career development.

Newcastle United, Newcastle Upon Tyne

Shadowing a supervisor on match days to gain further experience and knowledge in a basic managerial role. This role allowed me to demonstrate my organisational skills and time management skills within tight time frames in a controlled manner. During functions I was responsible for communicating with senior staff via radio, greeting the entertainment team and guests as well as ensuring all customers were comfortable and received a high quality service.

Ba (Hons) Business Leadership And Corporate Management, Business And Management, 2:1

Activities and Societies: Leadership, Management, HRM, Finance, Marketing, Live Projects, Charitable Events, Work-Based Learning, Business.

Cmi Diploma In Management And Leadership, Management And Leadership, Level 5

Modules complete alongside my degree: - Information based decision making - Conducting a management project - Being a leader - Leadership.

Level 3 Extended Diploma In Business, Business, A*A*A* Equivalent

Activities and Societies: Charity work, Group work, Teamwork, Leadership, Guidance, IndependenceI gained knowledge of different business.