A creative thinker holding a range of skills from team collaboration, engagement, customer service and leadership. Highly experienced individual in human resources – recruitment and leadership. In addition, also highly experienced in Workday and Oracle software for on-boarding and UiPath for automated processes. Successfully achieved two professional qualifications alongside main studies at Newcastle Colleague and Northumbria University. A keen individual for process development seeking to complete CIPD Level 3.I completed my dissertation on the affects of customer engagement levels of social media platforms, as I have a keen interest from my previous experience of digital communications.I am experienced in end to end hiring and right to work, having a rapid turn around due to strict SLA procedure. Throughout my on-boarding roles, I have built relationships with a range of stakeholders including senior management. Strong engagement in process improvement and reviewing ways of working to ensure it is best by the customer and suiting the teams SLA. I have developed more complex process flows which has been built upon a basic process structure. I am conversant in a number of human resources systems such as ORACLE, WorkDay, SAP systems, PeopleSoft and Kenexa Brassring - Talent Acquisition. Briefly used Workbrain whilst supporting across HR Shared Services for pay impacting tasks. In my current position. I have past experience in BlueCube whilst I volunteered within HR at Marriott Hotels & Resorts. Previous experience within social media including Facebook, Twitter, and Hootsuite Dashboard whilst working on media campaigns having achieved an outstanding reach upon my first post. I’m organised, passionate and love working within teams to achieve project goals I have been set. I’m equally happy in a customer-facing role as I am on the telephone, managing digital communications or supporting stakeholders through any queries they may have.
Listed skills include Time Management, Leadership, Microsoft Office, It Literate, and 33 others.