Emma T. Email & Phone Number

As a Change Manager at Ocasa Homes, I create and lead the change management function that delivers system, process, and policy implementation and improvements. I am also working towards achieving ISO9001 accreditation for the company, demonstrating my expertise in quality management standards and best practices.With over 20 years of experience in operational management, change, and compliance across multiple sectors, I specialise in start-up and growth phase companies that require effective operational performance, successful change management, and empowered teams. I have worked as an Operations and Compliance Consultant for various organisations in the health-care, distribution, F&B equipment supply, and wholesale drinks sectors, improving their operational processes and regulatory compliance management. Previously, I was the Head of Operations at West Quay Cars, where I prepared the business for acquisition through a restructure and ensured 100% compliance with the local authority regulations.

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  Head Of Business Operations

  Ocasa Homes

  Mar 2024 - Present