Emma Tlapek Email & Phone Number

United States

Ensure existing and new customers in the US receive high quality customer service and utilize ClickView to it’s full capacity. Responsible for:-Managing 800+ school, district, and consortium accounts (K-12)-Technically onboarding customers-Conducting customer training sessions-Supporting sales team-Ensuring and processing customer renewals-Retaining and increasing customer usage-Providing outbound customer support-Having regular meaningful touchpoints with… Show more Ensure existing and new customers in the US receive high quality customer service and utilize ClickView to it’s full capacity. Responsible for:-Managing 800+ school, district, and consortium accounts (K-12)-Technically onboarding customers-Conducting customer training sessions-Supporting sales team-Ensuring and processing customer renewals-Retaining and increasing customer usage-Providing outbound customer support-Having regular meaningful touchpoints with each customer through a Customer Value Journey-Dedicated to driving long term customer satisfaction, success and engagement Show less

Long Grove, Illinois, United States

-1st Grade Dual Language Teacher and Team Leader-Co-Pioneered the first Dual Language Program in the district with 30 new families. Lead the English team for 1st grade and ensured students had quality English instruction in all subjects for 50% of their day. Supported the Spanish teacher and instruction through daily meetings and lesson planning.-Organized, planned, and lead 3 weekly data meetings for a team of 7. Adjusted future lesson plans based off of data analysis of student… Show more -1st Grade Dual Language Teacher and Team Leader-Co-Pioneered the first Dual Language Program in the district with 30 new families. Lead the English team for 1st grade and ensured students had quality English instruction in all subjects for 50% of their day. Supported the Spanish teacher and instruction through daily meetings and lesson planning.-Organized, planned, and lead 3 weekly data meetings for a team of 7. Adjusted future lesson plans based off of data analysis of student outcomes and anticipated success. -Ranked as "Excellent" in management, planning, instruction, and professional responsibilities by building Principal.-Helped over 70 students achieve Mastery Level grades on Common Core Standards with 95% success rate.-Adapted to a constantly evolving learning environment during the pandemic. Experience teaching in remote, hybrid, and in-person settings. Show less

Bronx, New York, United States

-Personalized and taught network wide curriculum with extreme emphasis on reading and math.-Participated in weekly professional development and grade level planning.-Established and maintained a structured classroom with firm classroom management.-Maintained healthy relationships with students and families by hosting multiple events throughout the year.

Master'S Degree, Curriculum And Instruction

Bachelor'S Degree, Elementary Education And Teaching

Associate Of Arts And Sciences - Aas