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I am an enthusiastic professional with experience across multiple disciplines, with a focus on cyber security and ecommerce. During my career I have not only worked in compliance, fraud, risk and underwriting, but have also gained significant experience in business planning, e-commerce strategy and complex data analysis. My ability to quickly grasp new tasks ensures that I can add immediate value to many areas of a business.
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Client Success ManagerReliaquest Feb 2023 - Jun 2024London, England, United Kingdom -
Uk Channel ManagerReliaquest Jun 2022 - Feb 2023Digital Shadows minimises digital risk by identifying unwanted exposure and protecting against external threats. Organisations can suffer regulatory fines, loss of intellectual property, and reputational damage when digital risk is left unmanaged. Digital Shadows SearchLight™ helps you minimise these risks by detecting data loss, securing your online brand, and reducing your attack surface. -
Senior Channel Account ManagerCybersmart Nov 2021 - Jun 2022London, England, United Kingdom -
Channel Sales ManagerIt Governance Ltd Jan 2020 - Nov 2021Ely, CambridgeshireA leading global provider of IT governance, risk management and compliance solutions with a focus on data protection, penetration testing, PCI DSS, ISO 27001 and cyber security.Key Responsibilities and Skills- Creation of new channel strategy and programme to increase gross margin across a portfolio of key Managed Service Providers and spread of partners purchasing each month.- Responsible for budget planning and forecasting in line with business objectives alongside reporting to the CEO on strategy and key performance objectives- Management of Channel Account Manager to develop sales skills, product knowledge and ensure that they are achieving sales targets and objectives- Lead technical scoping calls for partners and direct clients for ISO 27001, GDPR, PCI DSS and penetration testing- Manage the full project lifecycle from project scoping and initiation, contract and bid writing, resource allocation through to implementation and remediation. -
Client Services ManagerMarketplace Amp Feb 2019 - Sep 2019Bury St Edmundse-Commerce and retail marketing agency specialising in supporting businesses with all aspects of establishing, optimising and advertising on online global marketplaces such as Amazon, eBay and Alibaba. - Key account management across the FMCG sector – including health & beauty, grocery and pets.- Working at C-suite level to develop and implement e-commerce growth strategies to increase brands sales and profitability across my account portfolio.- Project manage new product and brand launches across global Amazon marketplaces within an agreed time frame and budget.- Work cross functionally to solve client requests and build strong business relationships internally and externally.- Develop and execute the business development strategy including face to face pitch meetings, telephone introductions, presentations and networking events. Key AchievementBuilt strong working relationships with a large global health and beauty company at director level across multiple business units. This allowed me to secure a 12 month retainer for the agency across 7 brands in the UK and EU. -
Channel Account ManagerIt Governance Ltd Oct 2017 - Feb 2019Ely, Cambridgeshire, United KingdomIT Governance is a leading global provider of IT governance, risk management and compliance solutions with a focus on data protection, penetration testing, PCI-DSS, ISO27001 and cyber security. My role as Channel Account Manager involved:- Building strong working relationships with a portfolio of Managed Service Providers (MSPs) to maximise mutually beneficial revenue.- Recruiting new strategic partners and manage the onboarding process.- Conducting training sessions for new and existing partners on the full product suite to allow them to successfully identify new opportunities within their client base. - Reviewing sales data and pipelines to create quarterly partner business plans.- Leading technical scoping calls for partners and direct clients for ISO27001, GDPR, PCI-DSS and Penetration Testing consultancy services.- Managing the full project lifecycle from project scoping and initiation, contract and bid writing, resource allocation through to implementation and remediation. - Reviewing consultancy reports and provide remediation advice and after-sales care.- Working closely with Channel Marketing to develop partner-specific marketing campaigns and incentives. -
Key Account ManagerThe Music Sales Group Sep 2016 - Oct 2017Bury St Edmunds, Suffolk, United KingdomThe Music Sales Group encompasses the worlds most established and respected classical music publishers alongside numerous popular music catalogues. My role as Key Account Manager for Amazon and independent retailers involved:- Managing 120 independent music store accounts to increase sales and product visibility. Regular client meetings with strategic accounts.- Managing Amazon UK, Germany and France trade accounts. Building relationships with vendor managers and understanding market trends to advise on promotional and pricing strategies.- In-depth analysis of revenue streams, present findings to key stakeholders and utilise the information for business planning and new product range suggestions.- Liaising with all areas of the business including logistics, finance, sales teams and order processing to assist in implementing new processes to improve efficiency.- Acted as an escalation point for various team members across the UK and Europe -
E-Commerce ConsultantRakuten Aug 2013 - Sep 2016Cambridge, Cambridgeshire, EnglandRakuten is the third-largest e-commerce company in Japan that acquired Play.com in 2011. In 2015 Rakuten.co.uk was launched which provided an e-commerce marketplace platform to retailers across multiple sectors. My role involved:- Managing upwards of 60 strategic national merchant accounts with an annual turnover in excess of £5 million to increase their sales and profitability on the online marketplace.- Head of the Fashion category for Rakuten.co.uk. Developing key promotions and CRM activity alongside the global team to ensure month on month sales growth. - Managing a portfolio of accounts across multiple product specialities including media, technology, food and drink, sports and outdoor, fashion and health and beauty.- Consulting e-commerce businesses in all aspects of trading online and on the marketplace, specifically SEO optimisation, PPC, SEM, affiliate programmes and internal marketing strategies.- Analysing sales and business data to produce in-depth, personalised business and category plans.- Presenting case studies and business plans to global internal and external stakeholders. - Daily use of business software such as Salesforce, Jira, Basecamp, Google Analytics and Adobe Marketing Suite (Site Catalyst) Key Achievements- As Head of the Fashion Category at Rakuten, I increased marketplace share from 0.9% to 6.5% of orders in 6 months and also achieved 848% YoY Growth in sales.- Achieved the Rakuten Global Recognition award for the launch of Rakuten.co.uk and migration from Play.com. -
Risk Analyst- Customer Management TeamCashflows Oct 2012 - Aug 2013Cambridge, United Kingdom- Create, implement and project manage operational procedures for PCI-DSS projects. Analyse results to ensure targets are met and report findings to Visa Europe.- Monitor merchant accounts and conduct comparative statistical analysis to minimize financial loss and ensure compliance with relevant associations.- Analyse financial and business data to underwrite high risk client accounts in line with business credit policies, KYC and AML policies.- Chargeback and Fraud analysis.- Liaise with merchants and key stakeholders.Key Achievements- Created a merchant facing PCI-DSS Compliance process and implemented it across the entire business ensuring that the companies target for compliance was met on time and penalty fines avoided. -
Customer Services Representative- CashflowsCashflows Mar 2012 - Oct 2012Cambridge, United KingdomMy role at Voice Commerce Group is extremely varied and involves working across numerous departments including the following:- Delivering the PCI compliance project to ensure that all merchants are PCI compliant in line with the data security standards enforced by the card schemes. This involves liaising with key stakeholders in the business as well as with external security partners to ensure targets are hit.- Assisting all merchants with any queries on their account including payment and transaction questions, fraud and risk advice, sales enquiries, activating accounts and amending payment terms.- Assisting merchants in setting up new merchant facilities including e-commerce solutions, portable payment facilities and virtual terminals. Giving merchants general advice on how to use our solutions.- Ensuring that all administration is complete and recorded correctly. -
Payments Specialist Recuitment ConsultantStrategic Executive Partners Oct 2010 - Jan 2012I specialised in placing payments specialists within the financial services sector.The key areas that I specialised in are as follows:• Cash Management• Treasury• International and domestic payments• Payment regulations and compliance• Merchant Acquiring• Mobile and contactless payments• BACS/CHAPS/SEPA/Target2/Faster PaymentsBy operating purely on a network or referral basis, I represented the market’s best candidates with expertise in the following areas:• Business/Systems Analysts/Architects• Project and Programme Management• Project support and PMO• Specialist Consultants and SMEs• Programme Directors• C-Suite and Senior Executives
Emma Weise Skills
Emma Weise Education Details
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2:1 Honours -
Hills Road Sixth Form CollegeSociolgy, Psychology, English Literature -
Comberton Village College
Frequently Asked Questions about Emma Weise
What is Emma Weise's role at the current company?
Emma Weise's current role is Channel and Customer Champion specialising within the Information and Cyber Security sector.
What is Emma Weise's email address?
Emma Weise's email address is em****@****l.co.uk
What is Emma Weise's direct phone number?
Emma Weise's direct phone number is +184580*****
What schools did Emma Weise attend?
Emma Weise attended The University Of Manchester, Hills Road Sixth Form College, Comberton Village College.
What skills is Emma Weise known for?
Emma Weise has skills like Payments, Mobile Payments, Contactless Payments, Sepa, Swift, Bacs, Chaps, Target2, Business Analysis, Project Portfolio Management, Financial Services, Banking.
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Emma Weise
Grow With Fresh Brand Clarity. Brand Strategist + Chief Coffee Drinker @Freshsage | Get Weekly Insights [+ Swipe Files] In Featured Section 👇Eastern Cape, South Africa1foschini.co.za -
Emma Weise
New York City Metropolitan Area2canaccordgenuity.com, mkmpartners.com
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