Emma Wrighton Email & Phone Number

Assistant to Associate Directors with daily secretarial duties including diary management, minute taking, mail merges, call handling and general office management.Negotiated with lawyers, mortgage brokers and the public on a daily basis.Responsible for sales brochure development from the initially booking in the photographer to producing specific marketing literature to be incorporated into the brochure.Sales negotiation on up to 10 properties at any one time.Taking clients out to property viewings as and when necessary.Working to individual and team targets within a high pressured environment.

Managed diaries, travel and holiday bookings for the Directors, Freelance Journalists and Graphic Designers.Responsible for chasing debts, invoicing using Sage and expenses reconciliationsFirst point of call for meeting and greeting clients.General ad hoc administration duties.Contacting customers by phone, fax and letter advising them as and when necessary.Set up company administrative process and procedures.On a daily basis dealt with complex customer query resolution.

Supporting a team of 10 including organising travel, meetings and conferences. Using bespoke database to release funds for clients.Taking minutes for meetings and audio typing within a high pressured environmentFirst point of contact for meeting and greeting clients.Ordering stationery, answering the phone and filing.

Education record

Touch Typing (60wpm), Word, Excel, PowerPoint, Advertising, PR, Marketing, Short-hand

Ba (Hons), Information & Communication Studies