Emma Wu Email & Phone Number

San Francisco, Ca, Us

San Francisco Bay Area

● Act as the department representative and manage all interdepartmental collaboration, as well as communication with print media, broadcast media, and community individuals.● Represent company in media interviews, community meetings, conferences, and panels as the subject matter experts for various company programs.● Develop company-wide services outreach and presentation materials and strengthen its reputation. ● Develop and maintain new contacts with physicians, physician groups, discharge planners, community health organizations, and potential donors, as appropriate.● Establish agreements with hospitals and skilled nursing facilities for partnerships of various healthcare-related services.● Negotiate with health plans for increased reimbursement rates.● Oversee daily operations of both Home Health and Hospice services and maintain effective working relationships with staff, clinicians, and providers.● Collaborate with the Director of Patient Care Services to delegate and coordinate staff evaluations and education using measurable outcomes and objectives.● Manage and direct fiscal operations with the Chief Financial Officer, including budget planning, expenditure authorizations and financial reporting.● Ensure policies, practices, and procedures are compliant with regulatory, governmental, and accrediting agencies● Ensure staff and organization stay current on national/local Home Health and Hospice issues and trends.● Maintain and oversee electronic medical record and data analytics system and provide training to staff.

San Francisco Bay Area

● Developed and maintained new contacts in the community resulting in increased relationships and partnership.● Developed fundraising proposal packages to advocate for funding from the City, private foundations, and corporations.● Organized year-round work training programs, including certified home health aide and hospitality training.● Planned and executed social media outreach campaign to maximize program awareness and expand service reach.● Monitored programs’ progress by analyzing performance data and addressed challenges in a timely manner.● Oversaw the development of the organization’s emergency & disaster response plan.● Partnered with local health and emergency services agencies to promote culturally competent information.● Participated with COVID-19 Command Center’s Chinese media roundtable to share most recent health updates.● Redesigned the health & safety emergency preparedness program and educated over 7,000 residents per year.● Coordinated with public, private, and community partners to launch weekly COVID-19 testing site in Chinatown.● Implemented Citywide essential emergency meal deliveries for 5,000+ homebound seniors during the pandemic.● Recruited and evaluated program staff’s performance to provide ongoing support and supervision.

San Francisco Bay Area

• Designed and executed the Seismic Safety Outreach Program and Greater Chinatown Corridor Manager program• Severed as a liaison between the city, Chinatown, and key partners to address community issues and needs to support the development of programs• Trained staff to become instructors for the American Red Cross First Aid/CPR Training program• Supervised training instructors on conducting required weekly emergency preparedness workshops and hands-on interactive events• Coordinated with the city’s Fire Department to provide safety and emergency response training for agency staff• Responded to emergencies affecting the organization’s sites with FEMA Incident Command System (ICS) protocols

San Francisco Bay Area

• Launched the emergency preparedness outreach program on seismic safety, first aid and CPR instructions• Designed and translated bilingual materials to educate monolingual community members on disaster preparedness• Developed and participated in trainings related to earthquake preparedness, medical emergencies and terrorism

San Francisco Bay Area; Costa Mesa

• Assisted in opening the first Costa Mesa branch by training staff, preparing advertisements and planning events• Exceeded the store’s sales goal and rated by North Face as top sales continuously for three years • Enhanced the internal system for inventory tracking and sales, restock products and rearrange store layout