◉ Spearhead market expansion, resulting in a 31% increase in sales and heightened community visibility.◉ Develop strategic relationships with key healthcare stakeholders to enhance brand awareness and build partnerships, generating significant client referrals.◉ Guide clients through contract signing, success planning, onboarding, and care management throughout their service lifecycle, ensuring high levels of satisfaction and retention.◉ Support team with administrative tasks… Show more ◉ Spearhead market expansion, resulting in a 31% increase in sales and heightened community visibility.◉ Develop strategic relationships with key healthcare stakeholders to enhance brand awareness and build partnerships, generating significant client referrals.◉ Guide clients through contract signing, success planning, onboarding, and care management throughout their service lifecycle, ensuring high levels of satisfaction and retention.◉ Support team with administrative tasks including directing calls, managing calendars, scheduling clients, new employee onboarding, and submitting expense reports. Show less

◉ Managed the commercial operations of a 27,000-square-foot conference center and multiple rental spaces, ensuring smooth and efficient service delivery.◉ Served as the central consultant for over 400 event projects, developing strategic project plans, monitoring timelines, and managing budgets to deliver successful outcomes.◉ Communicated detailed event plans with vendors regarding floor plans, décor and AV logistics, catering, signage, and event timelines to ensure a positive and… Show more ◉ Managed the commercial operations of a 27,000-square-foot conference center and multiple rental spaces, ensuring smooth and efficient service delivery.◉ Served as the central consultant for over 400 event projects, developing strategic project plans, monitoring timelines, and managing budgets to deliver successful outcomes.◉ Communicated detailed event plans with vendors regarding floor plans, décor and AV logistics, catering, signage, and event timelines to ensure a positive and memorable experience for clients. ◉ Increased revenue by 14% in FY23 through effective budget management and strategic planning of $214K operating budget. Show less

◉ Coordinated over 125 annual recruitment events, generating 3,000 enrollment lead in FY20 through strategic planning and execution.◉ Managed enrollment projects and communications strategies using Asana and CRM software, ensuring projects were delivered on time and within budget.◉ Maintained event websites, customized registration forms, configured virtual event platforms, and developed communication plans to meet the needs of specialized event objectives.◉ Successfully managed the… Show more ◉ Coordinated over 125 annual recruitment events, generating 3,000 enrollment lead in FY20 through strategic planning and execution.◉ Managed enrollment projects and communications strategies using Asana and CRM software, ensuring projects were delivered on time and within budget.◉ Maintained event websites, customized registration forms, configured virtual event platforms, and developed communication plans to meet the needs of specialized event objectives.◉ Successfully managed the transition of operations to virtual platforms during the pandemic, maintaining 100% continuity of support and services and increasing client satisfaction and retention. Show less

◉ Established efficient scheduling procedures for five facilities, reducing conflicts by 25% and improving stakeholder relationships.◉ Centralized facility reservation processes, enhancing operational efficiency and implementing a compressive scheduling system for over 50 weekly reservations.◉ Conducted KPI analysis and provided data reports to senior leadership, offering insights that improved strategic planning and resource allocation.

◉ Orchestrated the planning and execution of over 125 events annually, ranging from small meetings to large conferences and concerts with up to 2,500 attendees.◉ Contracted and negotiated with outside vendors, coordinated travel arrangements, and planned menus.◉ Served as event consultant for internal strategic partners, ensuring stakeholders are updated and policies are abided.◉ Directed a cross-functional team to develop engagement metrics across 30 departments, resulting in a… Show more ◉ Orchestrated the planning and execution of over 125 events annually, ranging from small meetings to large conferences and concerts with up to 2,500 attendees.◉ Contracted and negotiated with outside vendors, coordinated travel arrangements, and planned menus.◉ Served as event consultant for internal strategic partners, ensuring stakeholders are updated and policies are abided.◉ Directed a cross-functional team to develop engagement metrics across 30 departments, resulting in a robust tracking system for college-wide success initiatives.◉ Supported the delivery of a comprehensive 5-year strategic plan by developing and executing project plans, monitoring milestones, and ensuring timely project completion.◉ Designed and facilitated bi-monthly leadership development trainings for 120 student leaders, enhancing their leadership skills and social awareness. Show less

- Supervised four Parent Orientation Leaders in seven, three-day orientation sessions throughout the summer.- Lead team-building activities and training of Parent Orientation Leaders.- Assisted Coordinator of Parent Programs with on-site registrations, evening receptions, and Parent Association needs.- Created Parent Orientation Leader duty rosters and parent housing assignments for each orientation session.- Assisted parents with questions and guidance throughout the Parent… Show more - Supervised four Parent Orientation Leaders in seven, three-day orientation sessions throughout the summer.- Lead team-building activities and training of Parent Orientation Leaders.- Assisted Coordinator of Parent Programs with on-site registrations, evening receptions, and Parent Association needs.- Created Parent Orientation Leader duty rosters and parent housing assignments for each orientation session.- Assisted parents with questions and guidance throughout the Parent Orientation program. Show less