Emme M. Email and Phone Number

 Monitored all game rooms, bookings, and the front desk to ensure operational efficiency. Provided hints and guided customers with patience during their booking which improved their gaming experience. Fixed puzzles within a tight booking schedule in order for rooms to be playable. Organized extra props and tools into their respective cabinets daily. Managed employees in cleaning and housekeeping duties to maintain a well-kept environment. Trained new employees on proper reset and booking procedures that led to consistency. Led team bonding events which fostered positive workplace dynamics. Reported and balanced cash sales to achieve monetary security and confidentiality.