• Head the Operations, HR, Legal, and Marketing departments. Keep daily operations and special projects moving forward by efficiently updating relevant stakeholders and building standard operating processes and templates.• Build and maintain infrastructure: ClickUp (project management), GoogleBusiness (operating system), Hubspot (CRM), AirTable (collaborative cloud data base), Shopify (online purchasing), Bambee (human resources), Guideline (401k), Otter (transcription), PandaDoc (contracts), and more.• Build and maintained SOPs across departments: Operations (product lifecycles, product expansions, Marketing (paid advertising and web optimization), Human Resources (hiring, compliance), Legal (corporate, IP, employment).• Onboard individual and corporate clients (L&D, HR, OD departments) for our neuroscience based executive and career coach training for professional development.

• Project Manager: Manage high volume of client marketing research projects to deliver complex consumer data requests. Assist clients with survey programming, personal consultation on strategic sampling methods to maximize data quality and provide timely data turnarounds. Adapted through multiple key platform changes through recent company merger and rapid adjustment to changes in operating processes and industry standards. • Assigned Primary Project Manager for top consulting firms (Bain, McKinsey, and The Boston Consulting Group), working exclusively with high profile clients requiring “white glove” attention, swift response times, and detail intense deliverables.

Consumer Marketing & Marketing Analytics: Support marketing analytics team in driving deeper consumer connections and building unique brand personality. Additionally gained exposure to branding and consumer insights.Planograms & Presentations: Created planograms based on sales data to determine product facings. Created PowerPoint presentations from national retail sightings for headquartered marketing team.

Consumer Marketing Intern: Provided consumer research for a 25fifteen startup, Sneaking Duck, an Australian optical company. Reviewed consumer survey raw data and converted highlights into PowerPoint decks to create a more palatable presentation of the data. Researched competitors and communicated market advantages to leadership team.

Consumer Marketing, Marketing Analytics, Planograms & Presentations: Assembled and updated Nielsen spreadsheet data. Created planograms based on sales data to determine product facings. Created PowerPoint presentations from national retail sightings for headquartered marketing team.

Marketing & Special Events: Collaborated on development of marketing strategies for the Career Development Center. Selected by Associate Director as Chair of Career Prep Day based on contributions to past events. Communicated with employers, created Excel spreadsheets, and generated demographic reports.

Client Services Support & Marketing: Packaged learning materials and archived audio training. Traveled to MBA Career Services conferences in Seattle and Washington D.C. to support company with business development.