Emmet O'Connell Email & Phone Number

Seattle, Washington, United States

Seattle, Washington, United States

• Leading the service engineering program for the new 1MW GenSure stationary power generator • Responsible for key service deliverables (Service BOM, spares planning, preventive and corrective maintenance, tools and equipment definition, fault handling procedures, service manuals, etc.)• Identify technician training needs and collaborated with EHS personnel and technical trainers to ensure maintenance activities can be completed safely and affordably• Facilitate change management on system rework affecting fielded systems

Seattle, Washington, United States

• Maintained expert-level product knowledge of the hydrogen fuel cell fleet • Led development and validation of service engineering deliverables during new product introduction to assure the global services organization and 3rd party partners are prepared to support fielded systems• Modeled the expected service costs associated with corrective maintenance, preventive maintenance and inspections of systems and iterated system design with engineering to assure system reliability and service cost objectives are achieved• Represented Service Engineering in customer interactions to meet their expectations related to equipment maintenance and support• Executed root cause analysis and problem resolution efforts using structured methodologies to mitigate emergent customer risks• Issued and successfully closed out a safety recall affecting over 4000 hydrogen tanks in fielded systems while reducing impact to fleet operations; reported progress to a team of legal, finance, and executive leaders• Coordinated the development of onboard diagnostic and service interface tools with a multidisciplinary team of software developers, systems engineers, and technicians • Managed software field testing and implementation to a fleet of 50,000+ fuel cell system in operation• Mentored engineering and technical support colleagues

Latham, New York

• Traveled to customer facilities to repair and troubleshoot hydrogen fuel cell systems and support site operations to ensure asset uptime through Peak Season• Authored 100+ technical service bulletins and service SOPs• Published an operating process for technical documentation used by the service organization• Provided Technical Support to the global service organization • Participated in site commissioning to investigate out of box failures• Helped develop service technician training and audited training classes to ensure compliance with instruction• Initiated a hands-on workshop for Engineering to learn fuel cell systems and demonstrate key service design requirements• Communicated with customers to maintain visibility to key projects • Escalated field feedback to stakeholders to address design and production quality issues impacting service reliability

Schenectady, Ny

Project engineer responsible for the design, procurement, manufacture, and field support of mechanical equipment used in refueling and service operations for the Naval Nuclear Propulsion Program (NNPP).• Conducted technical negotiations and purchase order placement with suppliers; oversaw production reviews and quality surveillance; followed component manufacturing and testing; monitored supplier performance to support on-time delivery• Troubleshooted emergent and complex problems to establish root cause and propose corrective actions; evaluation and resolution of operational equipment field issues• Prepared letters to the Government providing technical requirements, recommending approval of technical actions, proposing technical work programs, or obtaining approval of funding• Performed cost estimating and budgetary planning for equipment efforts ranging from $10K to $1.5M • Provided manufacturability feedback and drawing reviews for design agencies• Led engineer for supplier quality surveillance of one of the primary NNPP suppliers• Developed machining procedures to alleviate in-process dimensional violations of welded assemblies• Implemented a cost estimating spreadsheet used department-wide that more accurately relies on actual material quotes rather than price-per-pound material rates• Received an Instant Recognition award for delivering refueling equipment and preventing work stoppage at the shipyard despite numerous delays from overseas suppliers• Created and led the role of Schenectady site technical training coordinator for entry level engineers

I repaired British motorcycles and managed online sales in exchange for shop time to work on my personal motorcycle projects.

I was a machining apprentice that assisted in the fabrication of student and faculty engineering design projects.

I collaborated with a team of mechanical engineering and chemistry students to design and fabricate a test bed that measures the catalytic ability of aerogels for automotive emissions application. I also investigated the possibility of using aerogel material as a diesel particulate filter in automotive exhaust.

The team designed and manufactured an off road amphibious vehicle capable of surviving extreme environmental challenges for the annual Society of Automotive Engineers Baja Competition.

I ran evaluative testing and established the process window for a prototypic superconductor copper structure lamination test bed. I also designed the test setup and wrote the SOP to measure residual resistivity of superconductor and tested the viability of ultrasonic wash for several key wire applications.

Master Of Science - Ms, Mechanical Engineering

I attended grad school while working full-time. The coursework covered a broad range of topics including design for manufacturing.

Bachelor Of Science - Bs, Mechanical Engineering

Activities and Societies: SAE Baja, Chamber Choir, Camerata Singers, Scholars Program, Presidential Scholarship Recipient, Phi Delta Theta

Education record

Activities and Societies: International Student Club, offering English lessons to native Czech speakers.Semester Abroad