Emmet Murphy Email & Phone Number

Ireland

Dublin, County Dublin, Ireland

I am currently working as a Senior Sales Engineer. IMy responsibilities included developing demonstrations, helping clients with tests, building proof of concepts, and acting as their client’s success engineer. Main Achievements and Responsibilities:• Managed pre-sales and customer success for UK & Ireland.• Established strong relationships with key client account stakeholders and partners, building technical credibility and understanding.• Provided valuable feedback to… Show more I am currently working as a Senior Sales Engineer. IMy responsibilities included developing demonstrations, helping clients with tests, building proof of concepts, and acting as their client’s success engineer. Main Achievements and Responsibilities:• Managed pre-sales and customer success for UK & Ireland.• Established strong relationships with key client account stakeholders and partners, building technical credibility and understanding.• Provided valuable feedback to inspectors on improvement options.• Hosted a webinar for partners and customers on new product releases and created a video tutorial for the ShareFile tutorial page.• Lead onboarding meetings to ensure seamless customer transition and fast product adoption.• Identified opportunities to expand accountability by introducing new features or complementary features.• Monitored resource use cases to identify accounts in need of additional support or training.• Conducted technical meetings for customers to ensure smooth adoption of the product Show less

I am currently working as a Digital Sales Engineer for Citrix System Inc. My role as a Digital Sales Engineer within Citrix, is a multifaceted role that will include services such as: Demos of the Citrix technology, enabling and assisting customers with trials, and proof of concept administration. I and the team are at the cutting edge of the Citrix technologies, We test and provide feedback to the PM’s regarding how they can improve the product and conduct presentations for internal teams… Show more I am currently working as a Digital Sales Engineer for Citrix System Inc. My role as a Digital Sales Engineer within Citrix, is a multifaceted role that will include services such as: Demos of the Citrix technology, enabling and assisting customers with trials, and proof of concept administration. I and the team are at the cutting edge of the Citrix technologies, We test and provide feedback to the PM’s regarding how they can improve the product and conduct presentations for internal teams and conferences both in personal and virtually, and share documentation to both Citrix Internal staff and externally to ensure the technology is utilized to its maximum potential. Main Achievements and Responsibilities:• Help develop Technical briefings on Citrix products and technology domains• Build high-level solution and product-specific presentations• Respond to and resolve technical queries• Partner with and provide support to TRM and CCS Teams in Accounts.• Identify customers' technology needs as they align with current and future business outcomes • Map customers business needs to Citrix solution value proposition• Develop and share understanding of the competitive landscape• Embrace learning opportunities by completing the related technical certifications required by the role.• Meet and surpass agreed SLA's for remote services Show less

Dublin, County Dublin, Ireland

I am currently working as a subcontractor for EE, a mobile telecommunication company with over 33 million customers. My role is to diagnose and resolve customer’s issue with phones, tablets, smartwatches and broadband routers. The diagnoses are performed over voice calls, which adds an extra layer of difficulty as I cannot see the issue; I can only question the matter and give instructions to resolve the issue. This position has enhanced my problem-solving capabilities as each customer has a… Show more I am currently working as a subcontractor for EE, a mobile telecommunication company with over 33 million customers. My role is to diagnose and resolve customer’s issue with phones, tablets, smartwatches and broadband routers. The diagnoses are performed over voice calls, which adds an extra layer of difficulty as I cannot see the issue; I can only question the matter and give instructions to resolve the issue. This position has enhanced my problem-solving capabilities as each customer has a different level of technical understanding. This variation of knowledge determines the type of questions I ask to successfully understand the cause of the fault while also evaluating how I solve the issue by making the steps for solving the issue user friendly.Main Achievements and Responsibilities:• Remain up-to-date on new products, services, and policies.• Collect and report customer feedback to ensure that best practice is recognised and maintained.• Engage with customers in a friendly and professional manner while actively listening to their concerns.• Offer support and solutions to customers in accordance with the company's customer service policies. Show less

County Dublin, Ireland

I am acting as a Software Engineering Recruitment consultant within Talentspot for both Perm and Contract. My passion is to grow and enrich the Software Engineering market here in Ireland and connect talented Software Engineers to some of the best Technology project & companies within the Irish Marketplace.I am looking for talented Software Engineers for new and exciting project across numerous different industries. If you are passionate about coding and working on… Show more I am acting as a Software Engineering Recruitment consultant within Talentspot for both Perm and Contract. My passion is to grow and enrich the Software Engineering market here in Ireland and connect talented Software Engineers to some of the best Technology project & companies within the Irish Marketplace.I am looking for talented Software Engineers for new and exciting project across numerous different industries. If you are passionate about coding and working on modern products / projects in any of the tech stack, then I am happy to have a conversation in order to see what you are looking for in your next Role - contact me on emmet@Talentspot.ie or call me on +353 852451632 to have a further chat. Show less

I am acting as a Recruitment consultant for the .Net Software Engineering vertical division within Stelfox. My passion is to grow and enrich the .Net market here in Ireland and connect talented Software engineers to some of the best Technology project & companies within the Irish Marketplace we represent in Stelfox.I am looking for talented Software engineers for new and exciting project across different industries which includes but not limited to:… Show more I am acting as a Recruitment consultant for the .Net Software Engineering vertical division within Stelfox. My passion is to grow and enrich the .Net market here in Ireland and connect talented Software engineers to some of the best Technology project & companies within the Irish Marketplace we represent in Stelfox.I am looking for talented Software engineers for new and exciting project across different industries which includes but not limited to: BlockchainCryptographyeCommerceFinancial Services / Fintech, Aviation, Gaming, Telecoms, Cloud Computing / SaaSThese are just a few examples of the industries that I am recruiting for. Please feel free to get in touch with me on Emmet@stelfox.com or 01 6793182 for more information on roles. I am also constantly looking to learn and advance my knowledge in the .Net sphere so if you want to just talk tech and to chat about what is going on in the market I am also open for a conversation. Show less

Earlsfort Terrace

I am acting as a Technical Resourcer for our Software Engineering vertical division within Stelfox.My passion is to connect talented Software engineers to some of the best Technology project & companies within the Irish Marketplace we represent in Stelfox.We are hiring Software engineers for projects across the following industries - eCommerce, Financial Services / Fintech, Aviation, Gaming, Telecoms, Cloud Computing / SaaS to name few....I am actively sourcing across… Show more I am acting as a Technical Resourcer for our Software Engineering vertical division within Stelfox.My passion is to connect talented Software engineers to some of the best Technology project & companies within the Irish Marketplace we represent in Stelfox.We are hiring Software engineers for projects across the following industries - eCommerce, Financial Services / Fintech, Aviation, Gaming, Telecoms, Cloud Computing / SaaS to name few....I am actively sourcing across the following Technology stacks:Microsoft Stack - C#, ASP.NET Core, AzureJava StackPython + Open SourceMEAN Stack - (focus on Node.js + React.js, Typescript)LAMP Stack - (PHP7 + PostgreSQL + AWS)Functional Programming - Scala / HaskellIf you are passionate about coding and working on modern products / projects in any of the tech stack above, then I am happy to have a conversation in order to walk you through in detail - contact me on emmet@stelfox.com or call +353 16793182 Show less

Talaght

Main Achievements and Responsibilities:• To be passionate about Customer Satisfaction and contribute to GCC Customer Satisfaction• To make every call a warm experience for our customers while complying with documented procedures and policies• To identify cross-referral opportunities within set targets/guidelines• To help the development of an excellent working climate within the function (BSD)• To be a team-player and assist colleagues in their contribution to achieving the… Show more Main Achievements and Responsibilities:• To be passionate about Customer Satisfaction and contribute to GCC Customer Satisfaction• To make every call a warm experience for our customers while complying with documented procedures and policies• To identify cross-referral opportunities within set targets/guidelines• To help the development of an excellent working climate within the function (BSD)• To be a team-player and assist colleagues in their contribution to achieving the Business goals• To maintain and build strong working relationships with colleagues in all BOI businesses.• To actively support all multi-skilling initiatives within the BSD Show less

Master'S Degree, Management Of Information Systems Strategy

Bachelor'S Degree, Information Technology