Emmet Mchugh Email & Phone Number

Dublin, Ie

Dublin, County Dublin, Ireland

Software Space Recruitment Consultant

Icon Geo (Formerly The Icon Group) is a geospatial consulting company, focusing on GIS and Earth Observation. Icon is the largest processor of satellite data in IrelandHaving completed the successful handing over of operational tasks to Tracsis PLC I was tasked with acquiring new business in the Earth Observation sector, and further diversifying our client base, focusing on large corporations in line with the company's overall growth plan.Acquired new business by building a winning consortium of companies for a large scale, systems development tender.Devised and undertook a marketing and communications strategy within monthly budgetsManaged scope, resourcing and implementation of website enhancements"Regular analysis of competitors and industry changesBuilt trusted partnerships while enhancing long-lasting customer relationships

During this time, Icon completed a successful due diligence resulting in a purchase by Tracsis PLC. I shadowed and assisted the MD throughout this process. Created and sourced policies & documents to align ourselves with buy-side expectations and reporting requirements. Continued to develop the company's strategic plan.Created and sourced policies & documents to align ourselves with buy-side expectations and requirementsContinued to enhance the company's strategic planI was also responsible for an Operational Restructure to continue to meet tight deadlines as we continued Strategic Growth.Commercials - P&L management, Monthly and Yearly budgetsLed Operations Meeting, consisting of all project managers for weekly reportingTime sheet management, Workforce planning and restructing, and Invoicing all clientsPerformance reviews and CPD pathway enhancements and organised group and individual training for staffStrategic Workforce Planning and Recruitment in line with company growth Introduction of regular reporting and KPIsImplemented new systems - ‘GSuite’, ‘HRDuo’ and ‘Rocket.Chat’ to create Operational ExcellenceRegular Stakeholder Engagement at all levels and collecting Client FeedbackProgram Recovery ‘Lessons Learned’ project ‘Wash-Ups’ resulting in Policy Enhancements & Operational Model Transformation

County Dublin, Ireland

Navigated between tasks that benefited the short term and long term strategy of Icon. Helped ready the company for Sale or Scale securing of contract renewals and diversification Icons capabilities.Created long term sales strategy involving the reimagination of existing capabilitiesGenerated multiple sales pitches and bids as well as expansion of existing accountsIncreased company's profile on a European wide level through industry linksGenerated New opportunities by creating and maintaining networks in a new industryMarket Analysis and TrackingUtilised Digital Marketing Content and Engagement AnalyticsManaged scope, resourcing and implementation of website enhancementsTender Writing

As the Irish country manager, I was accountable for my own KPIs, as well as the Irish market. Tasks involved: Setting quarterly and monthly sales targets, daily revenue reports, devising region specific marketing strategies within budget, mentoring & coaching SDRs through ongoing 1:1 coaching and call shadowing. I also generated multiple sources of new revenue into the business through white labelling ventures.

County Dublin, Ireland

Contacted customers regarding the technical aspects and expectations of their projected treatment process. I was required to lease with multiple teams on behalf of my clients to guarantee a positive customer experience, including our dental team regarding the technical specifications of treatment plans. I was required to manage our CRM system to generate a high quality pipeline and ensure accurate revenue forecasting on a month to month basis.

Qualify leads into sales opportunities for account management. This was done through consultative selling, surpassing ambitious KPIs on a day to day basis, maximising data available through CRM management and effectively handling objections.

Grafton Street

I was invited to join the team in the new Hugo Boss store by the former store manager of Tommy Hilfiger.• Driving revenue and beating daily individual targets in Key Performance Indicators, including Sales figures, Units per Transaction and Average Transaction Value.• Establish and maintain lasting relationships with new customers, through high quality customer service and outbound calling.• Provide “right-hand” assistance to floor manager and filling the role during his absence by managing and coordinating the rest of the floor staff, open and close tills, provide reports to the store manager and merchandise the product, keeping with in Hugo Boss guide lines.• Regular top sales of the day for the store• Achieved top sales in Northern Europe

Ireland

I worked part time on a project to project basis, providing a range of services to suit pre-identified client requirements.• Gathering of quantitative operational data and qualitative experience data.• Setting up and execution of field observation tests, including eye tracking devices, surveyadministration and video recording and editing.• Observing and analysing the behaviour pattern of customers.• Organising and synthesising the collected data for presentation to the client.

Grafton Street

Tommy Hilfiger was my first experience in retail sales, where I got excellent training and experience in a fast-moving brand environment.• Deliver high-quality customer service in sales with direct and positive interactions and communication• Extensive learning of product knowledge; materials, sizing, fits, possible alterations and styling.• Part of a team that concentrated on collective, team based targets set by management.• Merchandised areas of the store to maximise customer interest.• Took charge and signed for deliveries counting out and quality checking new product, reorganised stock room for efficiency

Dublin

I coached the Senior and Junior teams at various levels for 4 years as a part time college job.• I coached at various levels ranging from primary school beginner level ages 6 to current and retired international players. Sandford Park School, Loreto Hockey Club, Loreto Junior Section, Railway Union Hockey Club, Notre Dame Secondary School and Rathgar Hockey Club• Gained communication, leadership and mentoring skills while addressing a wide range of people based on age, skill level and understanding of the game.• Extensive organisation, time management and strong leadership were required to keep training sessions interesting and high tempo to increase engagement of all groups.• Developed strong motivational skills with a positive and encouraging attitude.

Dublin

This was full-time Summer work, during breaks in school and college• Assisting in the validation of payments under EU farming subsidies in Agriculture amounting to €1.8 billion.• Worked under fixed deadline requirements with a strong emphasis on organisation and a high level of accuracy.• Results are subject to audit separately by the European Court of Auditors and the European Commission.