Emmett Abrams Email & Phone Number

Coordinate the successful, timely, and on-budget delivery of client projects. Serve as the central point of communication for all aspects of the project across the client and project team.

Liaise with clients to ensure smooth roll-out of world-class leadership training programs. Provide materials, guidance, and clear paths of communication for program participants, acting as their main point of contact. Analyze participant feedback and create reports on post-program evaluations to demonstrate the impact of the courses and identify where improvements could be made.Led a project to collate, refresh, and centralize the database of all of The Oxford Group client contacts to facilitate external communications of promotional opportunities, product launches, and other essential client relationship information.

Provide technical support and virtual learning support to a wide range of clients to facilitate leadership and management training presentations.

San Francisco, California

Reception: Process reservations, manage arrivals and departures, serve as primary point of contactPublic Relations: Respond to online reviews, conduct outreach to journalists and social media influencers for publicity opportunities, prepare tourist guides for guests Restaurant Jeanne d’Arc: Ensure excellent guest experience as maître d’ to uphold status as a top-rated restaurant in San Francisco, facilitate flow of guests, and manage serversInternal organization: Implemented an online note-taking system, developed and regularly managed an Intranet for staff members to find all relevant hotel and tourist information including memos, room inventory, local events, vacation and convention calendarsProvided extensive support to the hotel General Manager, working in accordance with him to develop promotions and packages, completing various onsite tasks when he was unavailable, following up on incomplete reservations, assisting with room maintenance inventory and documentation.

Bourges Area, France

Provided English instruction to French students at four primary schools in and around Bourges, FrancePrepared interactive activities for students ranging from age 3-12 years oldServed as cultural ambassador to introduce students to American and Anglophone customsWorked in accordance with principle teacher of the classroom to provide the most beneficial language instruction

Santa Barbara, California

Peer Advisor: Advised students on program selection, financial aid and application processes, completed office tasks, processed and filed applications, and provided outreach efforts to promote participation in study abroad programs. Reciprocity Event Coordinator: Organized quarterly excursions for reciprocal exchange students as well as quarterly language exchanges amongst reciprocal students, prospective students and alumniStudent Ambassador: Presented to prospective UCSB EAP students, EAP Alumni, and UCSB Trustees

Santiago Province, Chile

Worked as a teaching assistant for second year students in English Pedagogy courseCreated lesson plans and organized in-class activities Developed an interactive small group project alongside teaching assistants of other English classes

Bachelor'S Degree, Linguistics (Spanish Emphasis); Minor, Educational Studies

High School Degree