Emmet Tso Email & Phone Number

New York, New York, United States

Brooklyn, New York, United States

Work with the building manager to supervise and train the volunteer maintenance team, correct any outstanding violations, and ensure DOB and FDNY code compliance. Facilitate and coordinate space setup, decorating, seating, and layout management. Created the facilities rental agreement and supervise the events team to ensure guidelines are followed. Oversee furniture reorganizations and serve as a point person for any facilities related projects. Developed and maintain a CoVID safety plan that ensures compliance with the law and CDC best practices.

New York, New York, United States

Managed a team of 10 Mechanics and 1 Assistant Facilities Manager to run the daily facilities operations, achieved KPI and SLA targets, and provided impactful local leadership for the 16 buildings in Portfolio 3. Managed client expectations and facilitated an effective collaborative environment by hosting regular bi-weekly meetings, updating statuses of on-going projects, and found created solutions to effectively complete work with minimal operational budget expenditure. Provided HVAC and BMS support for over 50 buildings across the Tri-State account by troubleshooting systems, advising repair solutions, coordinating vendors and sub-contractors, and training the onsite team. Proactively conducted property condition assessments and dispatched work according to the team member’s skillsets and vendor specialties.

New York, New York, United States

Lead, train, and support a team in providing HVAC engineering, superintendent. and handyman services for 62 sites (1.2 million sq. ft.) across WeWork’s largest portfolio and utilize the Corrigo CMMS system to schedule, delegate, dispatch, and manage fellow engineers & vendors to achieve JLL’s SLA and KPI obligations and goals.Defer out-of-scope work to vetted vendors, acquire multiple proposals for client approval, and schedule and oversee the work. Serve as the lead engineer and Fire and Life Safety Director (F-89) for 54 W 40th, maintain fire code compliance, cure all active violations, and train new deputy FLSDs for the building. Lead on-going and one-off special projects like asset-tagging 128 sites, covid furniture de-densification, return to work sanitization rollout, and blitz inspections. Lead client and team meetings and provide project updates, delegate work, memorialize discussion points, and create efficient workflows to meet client expectations.Operated 54 W 40th with an EnergyStar efficiency rating of "A-93."Serve as a team leader for the facilities team in charge of the HQxWE product line by coordinating vendor access, scheduling work, and acquiring and submitting certificates of insurance for the 55 buildings in this product line.Assist the WeWork Community team in member move-ins and coordinate the logistics

Greater New York City Area

Provide HVAC engineering and superintendent services for 6 WeWork buildings totaling 457,000 square feet. Perform daily engineering duties such as operating, maintaining, troubleshooting, and repairing water-sourced, air-cooled, and variable refrigerant flow with heat recovery heat pumps as well as self-contained package units.Perform daily superintendent duties such as sidewalk and lobby cleaning, monthly standpipe, sprinkler, and emergency lighting inspection and testing in compliance with NFPA 25 and NFPA 101.Conduct quarterly HVAC, VAV and BMS preventative maintenance, cooling tower water testing, maintenance of the fire suppression systems.Trained WeWork building superintendents, community team members, and facilities team members to understand HVAC and building management operations.Coordinate cross coverage for coworkers according to their skill sets to complete work between properties. Respond to building related work requests by performing electrical, plumbing, carpentry, patching and painting repairs with a high level of customer service.

234 85Th Street, New York, Ny 10023

Provide handyman and HVAC services for the 42nd street Mount Sinai Health System corporate headquarters (525,000 square feet) and as well as the 85th street Mount Sinai Doctors outpatient center. (50,000 square feet)Respond to and complete tenant and management work order requests and vendor management. Perform HVAC tasks such as seasonal cooling tower cleaning, legionella and water testing, and making adjustments to the buildings BMS. Service 96 heat pump units by changing filters, flushing condensate pumps, and troubleshooting error codes.

1275 York Ave, New York, Ny 10065

Used strong customer service and multi-tasking abilities to support two practices by providing administrative support to the clinical teams.Ensured patients were assisted in a timely and courteous manner by functioning as the primary contact for the practice where you are responsible for scheduling patients’ tests, appointments, and procedures.Updated and maintained the electronic medical records (EMR), coordinated with clinical staff, and submited information to payers for pre-certification approvals.

130 Livingston Street

• Conducted monthly cost tracking for the capital projects for the MoW Signals department• Generated the monthly divisional overtime variance report• Reconciled charges for Hertz Equipment rentals to the MTA General Ledger• Processed force account estimate requests and maintain a database of the estimates• Monitored and audited project expenditures for the new-car procurement program• Generated the weekly automated time system reports, labor deviation system reports, and the monthly quota and incumbents report

Developed extensive contact list using internet research techniques Assisted in promoting Frankfurt Airport marketing campaign by setting up domestic and international calls with mobile app developers to negotiate ad space on mobile platformsConducted research and data analysis on mobile app usage and user demographics in the APAC region for the monthly newsletter and blog page

Inventory Management, Customer Service, Patient Care, Medication Flavoring

Bachelor’S Degree, Business Administration And Management, General

Pre-Pharmacy Studies

Education record

Activities and Societies: National Honor Society, Swim Team