Emmi Kukkonen Email & Phone Number

Helsinki, FI

- KPMG Finland's Voice of Client program manager- Account manager for a group priority account- Customer excellence consultant and project manager- Facilitator for CX and customer excellence trainings in Finland and NordicsIn 2023 I was voted by my KPMG colleagues as a “Clients & Markets Value Star” living up our value “Together”. The recognition stated me.

Helsinki, Southern Finland, Finland

Helsinki, Finland

Helsinki, Finland

Working in Invent’s Customer Engagement team, that focuses on helping brands to deliver value at every interaction and guiding them through a customer-led business transformation. Capgemini Invent is the digital innovation, consulting and transformation brand of the Capgemini Group, a global business line that combines market leading expertise in strategy.

Helsinki, Finland

On a daily basis my main focus was on marketing automation, events, and internal communications. As one of the KPMG Ambassadors I produced content for KPMG's social media platforms. Also, I was a co-mentor for a trainee at the KPMG Digital Academy, which is a graduate program for digitally oriented students.

Helsinki, Finland

Working in the business team of Finland's largest online book service Elisa Kirja.My tasks included planning and producing online marketing campaigns, creating content for social media channels, writing weekly newsletters and articles and updating the online store. I also created concepts of e.g. "Elisa Kirja Ambassadors" and "Elisa Kirja Summer Photo.

Helsinki, Finland

PING Helsinki is an influencer marketing agency and a network for influencers and brands working with them. As an Event Coordinator my main responsibilities were around assisting with the production of PING Festival – Europe´s biggest influential marketing event. Planning and executing the volunteer recruitment, experience, communications and training..

Tampere, Finland

Advising housing association customers at a corporate branch in Tampere. Handling loan applications, compiling financing and interest-rate-cap offers and other varied tasks related to housing associations banking needs.

Tampere, Finland

Helping retail customers in their everyday banking needs, insurances and savings, such as new customer profiles, customers’ service portfolios, foreign payments, E-invoicing and small credits at Nordea’s biggest branch in Tampere. Creating great customer experiences by providing high-quality information and optimal solutions with proactive sales-oriented.

Vaasa, Finland

Helping corporate customers in their everyday banking needs from company founding to internet banking and payment services with proactive sales-oriented mindset at Nordea Business Centre, Vaasa. Creating great customer experiences by providing high-quality information and optimal solutions.

Tampere, Finland

Varied payroll tasks concerning K Group’s client companies, such as salary counting, handling various payroll related materials, knowledge of commercial sector’s collective agreements, helping other employees with their customers and providing payroll information and guidance to corporate customers.

Tampere, Finland

Varied payroll tasks concerning K Group’s client companies, such as salary counting, handling various payroll related materials, knowledge of commercial sector’s collective agreements, helping other employees with their customers and providing payroll information and guidance to corporate customers.

Pirkanmaan Golf, Tampere, Finland

Summer employee from May to September in 2013 and from August to October in 2012.Tasks at golf club’s reception included customer service, tee time bookings, assisting with competition arrangements, providing course information, updating member database, invoicing and taking care of the golf pro shop and cafeteria.

Tampereen Golfhalli, Tampere, Finland

Tasks at indoor golf practice center’s reception included customer service, updating member database, taking care of the cafeteria and the daily office activities

Helsinki, Finland

Promoting and representing companies and brands such as Lindt, Veikkaus, OBH Nordica, If, Tupla, Veho, Barona Group and Nokia in various events, fairs and campaigns. Succeeding in duties requires sales-oriented mindset, good social skills and adaptability.

Master Of Science (M.Sc.) In Economics And Business Administration, Marketing

Major: Marketing Minor: Fashion Management (Aalto ARTS) Master's Thesis: ”Emotional roller coaster along the customer journey – A.

Exchange Studies In Paris Campus, France

IÉSEG School of Management is a French Grande Ecole and it is one of the top business schools in France. In 2016 IÉSEG was ranked 17th in.

Bachelor Of Science (B.Sc.) In Economics And Business Administration

Major: Management & Organisation Minor: Marketing Bachelor's Thesis: "Work community establishing work engagement – The relationship.