Elijah Miles Email & Phone Number

Raleigh, NC, US

• Design and maintain multifaceted website, to include SEO optimization
• Formulate and administer digital marketing plan to reach core target market via listserv and social media platforms
• HTML, Javascript, PHP
• protect data / backup on server
• Maintain strict security protocols to protect and back-up server data
• Prepare and present monthly analytics reports on a monthly basis

Copenhagen, DK

• Provided quality customer service to match customers with appropriate and useful productsbased on required needs
• Ensured timely service to mitigate financial damage and ensure customer satisfaction andcontinued clientele
• Timely and accurate processing of defective returned items, to include repairable items
• Balanced Interstate banking accounts
• Researched and maintained weekly/monthly return data in order to properly code by costcenter

Knoxville, TN, US

evaluated residential properties for compliance in regulations. performed thorough property inspections, interview homeowners, and prepare inspection reportsassessed hazards or structural defectscreated blueprint layouts of housing structurecreated detailed reports for inspection findings aside from descriptions of defects and recommendations for repair.

Seattle, WA, US

• Answered 60-75 calls per day in a fast-paced call center environment
• Deescalated and routed difficult calls as required
• Reviewed account status and ensured a superior customer service experience by providingtimely and relevant information

• Arranged staff meetings and scheduled appointments
• Answered, or transferred, and took messages for staff members
• Worked with multiple software: MS office, Slack, Salesforce, VMware, Sterling
• Produced memos, correspondence, invoices, receipts, spreadsheets and other reports as needed
• Kept the office database and filing system up to date and organized
• Sorted and delivered all mail and faxes

OKC, OK, US

• inspected property damage
• investigating personal injuries
• determined how much the company should pay for loss
• competency in appraisal software and MS Office
• evaluated residential properties for compliance in regulations

• crafted and created new and traditional baked goods from scratch.
• Serviced general public and built loyal customers
• Catered weddings, birthday parties, corporate functions
• Oversaw and managed related Digital marketing, advertising, and promotions
• Maintained product inventory
• Set and planned marketing and delivery strategy for festivals and markets

• Filmed video footage, edit commercials, and short documentary clips
• Edited on Adobe Premiere and Final Cut
• Wrote scripts for video clips for 30sec to 1 min digital advertisements
• Created online digital marketing contest and events for engagement through social media