Administrative Specialist
CurrentManaging intakes and referrals, serving as liaison between clients, staff, and referring agencies, facilitating communication between Spanish-speaking clients and staff members, investigating extra support systems for clients, assisting with client outreach, facilitating client access to services, tracking and updating client files, analyzing reports, processing external communication and requests for records, coordinating installation projects and maintenance requests, on-boarding and training new staff, collaborating with staff on development/revision of processes, coordinating with billing and records departments, ensuring client confidentiality and trauma-informed practices.