Emmy Hancock Email & Phone Number

Durham, North Carolina, United States

Durham, North Carolina, United States

-Engage with 40+ patients per day that are prescribed one of AbbVie’s immunology biologic medications to provide comprehensive support and guidance throughout their treatment journey, ultimately leading to better health outcomes and greater customer satisfaction-Assess the patient's eligibility for AbbVie's prescription savings initiatives by evaluating their existing insurance coverage and effectively communicate the program's benefits to the patientPromptly and accurately respond to… Show more -Engage with 40+ patients per day that are prescribed one of AbbVie’s immunology biologic medications to provide comprehensive support and guidance throughout their treatment journey, ultimately leading to better health outcomes and greater customer satisfaction-Assess the patient's eligibility for AbbVie's prescription savings initiatives by evaluating their existing insurance coverage and effectively communicate the program's benefits to the patientPromptly and accurately respond to inbound phone calls using active listening skills extensive product knowledge to solve customer queries Show less

Raleigh, North Carolina, United States

-Efficiently handled the administrative and clinical duties to keep the health care providers on schedule in a fast-paced environment-Developed and implemented a 90-day cohesive training curriculum for new employees-Managed and oversaw laboratory logs to make sure follow up procedure appointments are scheduled outside the global period in order to maximize insurance reimbursement

-Worked as the liaison between on-site clinical teams and the facility directors of long-term care facilities and urgent cares-Coordinated recruitment processes for studies sponsored by major drug manufacturing companies that focused on monoclonal antibody treatments for COVID-19, ulcerative colitis, crohn’s disease, and celiac disease -Produced and managed the distribution of IRB Approved Patient Education and marketing materials for various clinical trials-Established connections… Show more -Worked as the liaison between on-site clinical teams and the facility directors of long-term care facilities and urgent cares-Coordinated recruitment processes for studies sponsored by major drug manufacturing companies that focused on monoclonal antibody treatments for COVID-19, ulcerative colitis, crohn’s disease, and celiac disease -Produced and managed the distribution of IRB Approved Patient Education and marketing materials for various clinical trials-Established connections by traveling to patient care sites across the country to run decentralized studies, including COVID-19 testing and vaccination centers Show less

Boone, North Carolina, United States

-Receive written prescription or refill requests and verify that information is complete and accurate before entering it into the computer system for the Pharmacist to verify.-Fill prescriptions with the proper drug following the computer prompts to ensure an accurate perpetual inventory log.-Answer phones, answer simple medication-related questions, refer patients to the Pharmacist for any medication recommendations or specific drug questions, and ring up patients at the register and… Show more -Receive written prescription or refill requests and verify that information is complete and accurate before entering it into the computer system for the Pharmacist to verify.-Fill prescriptions with the proper drug following the computer prompts to ensure an accurate perpetual inventory log.-Answer phones, answer simple medication-related questions, refer patients to the Pharmacist for any medication recommendations or specific drug questions, and ring up patients at the register and in the drive-thru. Show less

Boone, North Carolina, United States

-Delivered fast and friendly service by greeting customers with a smile and guiding them to their table, giving them time to review the menu before collecting drink and food orders.-Promoted special menu items and attempted to up-sell additional menu items whenever possible.-Regularly checked on guests to ensure complete satisfaction, without hovering or bothering customers.-Routinely cleaned table tops, booths, soda machines, cash registers, and any other point of… Show more -Delivered fast and friendly service by greeting customers with a smile and guiding them to their table, giving them time to review the menu before collecting drink and food orders.-Promoted special menu items and attempted to up-sell additional menu items whenever possible.-Regularly checked on guests to ensure complete satisfaction, without hovering or bothering customers.-Routinely cleaned table tops, booths, soda machines, cash registers, and any other point of contact.-Completed closing duties such as cleaning the bathrooms, restocking items, and reconciliation of the cash drawer. Show less

Boone, North Carolina, United States

-Underwent extensive CPR and water safety rescue training to ensure complete patron safety.-Tested pool water hourly to maintain proper chemical levels.-Worked with coworkers to provide a safe environment for all patrons by attentively stand watch.

Charlotte, North Carolina, United States

-Monitored food preparation methods, portion size, garnishing, and presentation of food to ensure it was up to standards.-Investigated and reconciled any complaints made by customers regarding food quality or service.-Promoted our catering menu to local organizations, took catering orders and organized logistics, and delivered catering orders at their agreed upon time.-Managed closing cleaning tasks every night, counted money, and made bank deposits.

Charlotte, North Carolina, United States

Master Of Business Administration - Mba

Bachelor Of Science - Bs, Nutrition And Foods- Dietetics Concentration

High School Diploma