Emmy Wright Email & Phone Number

San Francisco, Ca, Us

San Francisco, California, Us

San Francisco, California, Us

San Francisco, California, Us

-Leading the creation of the Customer Success Team at SpotOn-Developing and implementing best practices and processes for Account Management-Managing Major Accounts for retention, growth and partnership with the SpotOn platform

Boston, Ma, Us

-Sold into book of business of account base of ~500 restaurants to reach ARR goal, with consistent overachievement on key metrics-Retained customers at >1% churn rate with regional alignment around churn goal-Conducted consultative calls with customers to influence patterns of adoption and improve business operations for SMB clients-Maintained high profile, strategic relationships internally and externally to drive product roadmap-Managed cross-functional projects to improve functions of the role and operations within the broader Customer Success team-Represented Toast Brand and presented at national and regional conferences for the restaurant industry

Boston, Ma, Us

Working with a large customer base to maximize the value of the Toast product suite to ultimately increase revenue for the company. By analyzing usage within my book of business, I am able to create tailored plans to increase adoption of the product across my portfolio through email campaigns, AppCues, webinars, etc.

Boston, Ma, Us

Regional SMB Account Manager- working with restaurant owners and operators to utilize Toast POS to optimize their businesses.

Boston, Ma, Us

Toast is more than just a restaurant POS system: it’s an all-in-one restaurant management solution. Thousands of restaurants have streamlined their front-of-house and kitchen processes, analyzed their customer base with our CRM, and saved millions of dollars with Toast's restaurant POS system by their side.

Boston, Massachusetts, Us

Survey.com’s on-demand retail intelligence and merchandising services empower consumer brands to increase sales. With a fully-vetted national workforce, we ensure retail strategies are executed properly in any and all stores across the US. From emerging brands, to large consumer packaged goods, survey.com can provide clients with the data they need to win in-store.

London, England, Gb

LoopUp provides simple, pain-free business conference calls and online meetings. We solve problems that have plagued conferencing for years – classic frustrations such as ‘who just joined?’ and ‘how do I share my screen?’ LoopUp alerts you when your first guest joins, calls you on your phone, shows you who’s on your conference call and who’s speaking, and lets you share your screen at any time during your meeting with one click.

Boston, Ma, Us

- Conducted research regarding marketing and public relations issues faced by clients- Advised mentor on social media tactics for clients to utilize- Compiled contact information of local media outlets for O’Neill employee reference- Composed and edited newsletters, emails, and letters for clients

Bachelor'S Degree, Political Science Concentration In International Affairs & Sociology

Education record