Emmy S. Email & Phone Number

New York, New York, Us

Dallas, Texas, Us

• Implement and run monthly stakeholder reviews of software changes improving accuracy, collaboration, effectiveness, and efficiency. Create tickets, prioritize for sprints and manage backlog accordingly • Build and manage team Confluence space, improving access and availability of team documentation• Drive documentation and optimization of processes and flows, procedures, policies, and work instructions • Design and implement a robust, comprehensive data governance program and controls to drive and verify adherence to Sarbanes-Oxley (SOX) requirements, Protected Health Information, HITRUST, SOC and other laws, regulations and certifications• Represent the team during internal and external audits, provide knowledgeable responses and successfully addressed all concerns • Write and update program policy to close program gap. Identify stakeholders, lead content reviews to project completion• Standardize JIRA ticketing process and influence developers to adopt revised process

San Francisco, California, Us

• Stood up and ran multiple risk management programs including development of procedures and controls to audit and regulatory standards across 6 business lines with ~46,000 team members• Successfully resolved high priority regulatory milestones, moving program from red status to stable green• Created and chaired senior review committee to drive transparency and collaboration across risk issues, legal concerns and regulatory matters giving a voice to all stakeholders• Led implementation of a process to resolve a critical risk issue six months ahead of schedule, which was used as a model across the bank

New York, Ny, Us

• Streamlined review process significantly reducing approval timelines and improving transparency for senior leaders • Fostered collaboration among 13 different functional risk areas and multiple business partners, ensuring adequate review and attention, overcoming resource constraints, and enabling business growth• Led C-suite level weekly committee review

New York, New York, Us

Senior Product Manager• Surpassed growth goals for $60mm Payment P&L• Ideated and executed the first Banking social payment app, resolving complex regulatory compliance and legal issuesProgram Manager• Successfully deployed and ran a Sales Incentive plan for over 400 sales consultants in 35 countries, including implementation of a risk management framework compliant with the Trouble Asset Relief Program and multiple multi-national legal requirements Finance Manager• Managed invoicing and financial statements for Stock Plan Services. Reduced manual processes and improved customer experience, accuracy, and payment attribution • Developed the first Risk and Control Self-assessment for the business line Associate• Fast tracked out of associate program• Identified $2mm savings opportunity

New York, New York, Us

Mba, Finance/Management

B.A., French

Certificat, French