Emmy S. Email & Phone Number

New York, New York, US

Dallas, Texas, US

• Implement and run monthly stakeholder reviews of software changes improving accuracy, collaboration, effectiveness, and efficiency. Create tickets, prioritize for sprints and manage backlog accordingly
• Build and manage team Confluence space, improving access and availability of team documentation
• Drive documentation and optimization of processes and flows, procedures, policies, and work instructions
• Design and implement a robust, comprehensive data governance program and controls to drive and verify adherence to Sarbanes-Oxley (SOX) requirements, Protected Health Information, HITRUST, SOC and other laws.
• Represent the team during internal and external audits, provide knowledgeable responses and successfully addressed all concerns
• Write and update program policy to close program gap. Identify stakeholders, lead content reviews to project completion

San Francisco, California, US

• Stood up and ran multiple risk management programs including development of procedures and controls to audit and regulatory standards across 6 business lines with ~46,000 team members
• Successfully resolved high priority regulatory milestones, moving program from red status to stable green
• Created and chaired senior review committee to drive transparency and collaboration across risk issues, legal concerns and regulatory matters giving a voice to all stakeholders
• Led implementation of a process to resolve a critical risk issue six months ahead of schedule, which was used as a model across the bank

New York, NY, US

• Streamlined review process significantly reducing approval timelines and improving transparency for senior leaders
• Fostered collaboration among 13 different functional risk areas and multiple business partners, ensuring adequate review and attention, overcoming resource constraints, and enabling business growth
• Led C-suite level weekly committee review

New York, New York, US

• Senior Product Manager
• Surpassed growth goals for $60mm Payment P&L
• Ideated and executed the first Banking social payment app, resolving complex regulatory compliance and legal issuesProgram Manager
• Successfully deployed and ran a Sales Incentive plan for over 400 sales consultants in 35 countries, including implementation of a risk management framework compliant with the Trouble Asset Relief Program and multiple.
• Managed invoicing and financial statements for Stock Plan Services. Reduced manual processes and improved customer experience, accuracy, and payment attribution
• Developed the first Risk and Control Self-assessment for the business line Associate

New York, New York, US

Mba, Finance/Management

B.A., French

Certificat, French