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Emna Chouk is listed as Group Head of People | HR Policy, Recruitment, Compliance at Le Mercato de l'Emploi, a with 67 employees, based in Greater Nice Metropolitan Area, France. AeroLeads shows a work email signal at jumia.com and a matched LinkedIn profile for Emna Chouk.
Emna Chouk previously worked as International Recruitment Consultant | Expert in Tech, Leadership, and All-Level Hiring at Le Mercato De L'Emploi and Group Head of People at Julaya. Emna Chouk holds Master'S Degree, Mathematics from Faculté Des Sciences Mathématiques, Physiques Et Naturelles De Tunis.
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AeroLeads found 1 current-domain work email signal for Emna Chouk. Compare company email patterns before reaching out.
With a unique combination of expertise in both Operations and Human Resources, I have successfully led teams and driven impactful change across multinational corporations, innovative startups, and companies that have gone through IPOs. My ability to align people strategies with business objectives, build scalable operational processes, and foster resilient, high-performing teams sets me apart. I have a strong track record in recruiting top international talent, providing strategic leadership, and managing diverse teams across multiple regions. I focus on delivering measurable results, ensuring operational excellence, and creating a culture where talent thrives. My leadership approach emphasizes collaboration, innovation, and driving business growth through effective people and process management.
Listed skills include Team Management, French, Management, Team Leadership, and 22 others.
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A career timeline built from the work history available for this profile.
France
• Partnered with global companies to understand their recruitment needs and deliver tailored hiring solutions.• Identified top talent in tech and leadership roles across various industries.• Managed end-to-end recruitment processes, from job briefings to onboarding.
France
• Led strategic decisions at COMEX and build HR policy and corporate culture across all Julaya offices.• Established an effective system for recruiting developers for the Product Team and ensured compliance with laws and standards in each country.• Optimized and centralized payroll management by deploying new tools.
Cairo, Egypt
• Led the launch of the tech team in Egypt, driving innovation and growth for Jumia Group.• Managed compliance to all HR and labor topics, ensuring a safe and healthy work environment for all employees.• Developed talent management programs and established career paths, resulting in increased employee satisfaction and retention rates.
Tunisia
• Managed compliance to all HR and labour topics for Jumia companies in Tunisia & Algeria.• Led performance management system to drive objective and transparent evaluations.• Developed talent management programs and career paths for team members.
Tunisia
• Implemented and administered HR policies & procedures for Jumia companies in Tunisia, including onboarding, contracts, and payroll.• Managed compliance to HR, safety, health, and labor topics, ensuring employee satisfaction and security.• Led the performance management system, trained teams, and developed talent management programs.
Tunisia
• Consulted with line management and provided daily HR guidance to improve work relationships and increase productivity and retention.• Analyzed trends and metrics with the HR department to identify training needs for teams and individuals.• Resolved complex employee relations issues and addressed grievances to build morale and enhance work relationships.• Worked closely with management and employees at DATACOM Call Center in Tunisia to provide HR policy guidance and suggest new HR strategies.
Tunisia
• Managed all activities related to effective customer service, including gathering satisfaction data and developing team plans• Analyzed and interpreted data to improve customer service effectiveness and maintained relationships with clients• Controlled expenses and monitored budgets, supported other departments with customer service issues, and facilitated team development
Tunisia
• Identified and assessed training needs through job analysis and consultations with line managers• Developed individualized training plans to address needs and expectations• Managed training budget effectively and provided ongoing development opportunities
Tunisia
• Managed large volumes of incoming phone calls to identify and address customer needs promptly.• Provided accurate information and solutions to customer complaints, ensuring timely resolution.• Maintained detailed records of customer interactions and processed accounts efficiently.• Engaged customers effectively to enhance satisfaction and loyalty.
Tunisia
• Managed large volumes of incoming phone calls to identify and address customer needs promptly.• Provided accurate information and solutions to customer complaints, ensuring timely resolution.• Maintained detailed records of customer interactions and processed accounts efficiently.
Other employees you can reach at mercato-emploi.com. View company contacts for 67 employees →
Aurore Brostin-Soto
Colleague at Le Mercato De L'EmploiAlbi, Occitanie, France
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BG
Brice Gautier
Colleague at Le Mercato De L'EmploiParis, Île-De-France, France
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LP
Loic Periot
Colleague at Le Mercato De L'EmploiBayeux, Normandy, France
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TS
Tatiana Soufflet
Colleague at Le Mercato De L'EmploiLocquémeau, Brittany, France
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DR
Damien Richoux
Colleague at Le Mercato De L'EmploiMandres-Les-Roses, Île-De-France, France
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SP
Sandrine Paret
Colleague at Le Mercato De L'EmploiAurillac, Auvergne-Rhône-Alpes, France
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SD
Sébastien D.
Colleague at Le Mercato De L'EmploiIssoire, Auvergne-Rhône-Alpes, France
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JP
Jean Philippe Changeur
Colleague at Le Mercato De L'EmploiNouvelle-Aquitaine, France
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BS
Brian Stopin
Colleague at Le Mercato De L'EmploiAvignon, Provence-Alpes-Côte D'Azur, France
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ED
Eugénie Decaudin
Colleague at Le Mercato De L'EmploiGreater Toulouse Metropolitan Area, France
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Quick answers generated from the profile data available on this page.
Emna Chouk works for Le Mercato de l'Emploi.
Emna Chouk is listed as Group Head of People | HR Policy, Recruitment, Compliance at Le Mercato de l'Emploi.
AeroLeads has found 1 work email signal at @jumia.com for Emna Chouk at Le Mercato de l'Emploi.
Emna Chouk is based in Greater Nice Metropolitan Area, France while working with Le Mercato de l'Emploi.
Emna Chouk has worked for Le Mercato De L'Emploi, Julaya, Jumia Group, Datacom Call Center, and Spb Group.
Emna Chouk's colleagues at Le Mercato de l'Emploi include Aurore Brostin-Soto, Brice Gautier, Loic Periot, Tatiana Soufflet, and Damien Richoux.
You can use AeroLeads to view verified contact signals for Emna Chouk at Le Mercato de l'Emploi, including work email, phone, and LinkedIn data when available.
Emna Chouk holds Master'S Degree, Mathematics from Faculté Des Sciences Mathématiques, Physiques Et Naturelles De Tunis.
Emna Chouk is listed with skills including Team Management, French, Management, Team Leadership, Training Delivery, Microsoft Office, Job Descriptions, and Negotiation.
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