Engku M Nazreen Engku Azman Email and Phone Number

-Site Reliability Operations: Deploy, maintain, execute and support procedures for high site reliability operations. Utilize appropriate technologies to facilitate operations monitoring. Administer operations applications such as backups, system monitoring, and logging. Initiate action to ensure problems are addressed promptly and appropriately.-Networks & VOIP: Deploy and maintain site network infrastructure to ensure performance and reliability for local LANs, Internet/WAN connectivity.-Research and innovation: Excited in identifying business cases within the company. Produce innovative ideas and use of available/emerging technologies to address business problems with maximum ROI.-Information Security: Work closely and effectively with Information Security team to provide secure network access and vulnerability/patch management.-Policy and compliance: Develop, execute and maintain standard operational procedures (SOPs). Auditing IT operational environment to comply with approved SOPs.Service Desk & Applications L2 support (when necessary): Work closely and effectively with Service Desk team members to provide end-user PC, Mac and Linux support. Work closely and effectively with Application Development teams to provide support for cloud and on-premise applications.

Support on - Technical Issue (Hardware / Software) - AD/ID - Microsoft File Share - Network

Internship and partime