Emin Şen Email & Phone Number

İzmir, Türkiye

Izmir. Türkiye

- I established 24/7 communication with the patients via e-mail, phone and text applications.-Managed operational processes such as appointments, accommodation and transportation for each patient.-I've achieved an average of 20-25 regular patients per month.-During the first months of my career, I responded to potential requests from social media accounts and converted them into sales.-I worked constantly on the night shift for a year and a half therefore continued my education at two universities simultaneously.-I managed the complex visa process for patients who lacked a visa to travel to Turkey and assisted them in their travel process.-I developed a long-term loyal patient profile by establishing honest communication with patients and acquired regular reference patients.-In situations of crisis related to my patients, I turned negative situations into positive ones by producing solutions to meet their and the expectations of the hospital.-I have given active feedback about problems with the software and advertising policies used and offered ideas for improvement.

Izmir.Turkey

-During my employment, I was the representative who spoke to the largest number of customers-I was the representative with the highest sales ratio-Provided solutions by meeting the expectations of customers who were angry due to service problems.-I have turned outbound and inbound calls into sales.-I analysed the state of mind of the customers and provided them with offers and advantages following their expectations.

Bornova, Izmir, Turkey

Izmir,Turkey

Associate Degree, Management Of Health Institutions

Bachelor'S Degree, Healthcare Management

Activities and Societies: Green Crescent

Second University, Sociology