John Caputo Email & Phone Number

• Certified basketball official, up to and including the NCAA Collegiate Level• Continuing to gain knowledge of game rules by attending instructional camps and meetings for officials• Developing relationships with fellow officials, coaches, players, and spectators to ensure the integrity of the game

• Direct and lead staff in daily operations for retail banking, including branch sales, credit analysis, business development and customer experience. • Develop tactics to increase revenue and profitability on a branch level within the retail network.• Mentor and lead a staff of 20+ banking representatives.• Recommend lending solutions to increase customer relationships.• Implement sales tactics to staff that result in exceeding sales and incentive goals consistently for all team members.• Complete budget forecasting on month to month and year over year basis.• Complete end of month reporting and process using Microsoft Excel, Microsoft Word, Microsoft PowerPoint, and Microsoft Outlook on a branch level.

Greater Philadelphia Area

• Handled over 100 monetary transactions each day, including check cashing, bank checks, and bank verifications• Completed all necessary steps in the loan application process• Direct source of communication between members and loan officer • Exceeded my monthly goal of selling at least 15 bank products and 18 personal and/or auto loans, homes equities, mortgagees, and credit cards• Created strong member relationships by providing exceptional customer service

• Administered and signed permits in order for organizations to use the recreation facilities. • Enforced the accuracy of time sheets for all employees• Established/organized athletic leagues and other various programs, including scheduling• Reported statistics for a minimum of five athletic leagues during the year • Updated maintenance and staff on issues at the facility • Maintained a welcoming atmosphere for all employees and vistors

• Announced starting line-ups and substitutions for basketball and baseball games• Recorded scores, individual, team, and game statistics• Broadcasted NCAA and university policies and regulations to all in attendance prior to the start of event

• Responsible for providing a safe environment for all children• Developed strong leadership through: planning activities, organizing weekly trips, completing all paperwork, and checking all food shipments• Oversaw the daily activities of the camp and ensured that each child received individualized appropriate care

Bachelor Of Science (Bs), Business Administration And Management, General

Activities and Societies: Varsity Alvernia Ice Hockey - 2006 - 2010

Minor, Communication And Media Studies