Emoni Smith Email & Phone Number

Washington, Dc, Us

Lanham, Maryland, United States

Key Achievement: Executed the first phase automation with the marketing team, which provided a 10% improvement in processing.● Align with the stakeholders to launch 10 new courses and 5 new live monthly virtual onboarding sessions to increase the rate of women in business.● Organizes and schedules a monthly agenda with the Data Analytics team to project the number of matriculated students to determine best practices to retain a 97% retention rate yearly.● As a senior agent for the internal project management task force that develops priorities for teams focused on metrics based on Tableau analytics insights and overall team performance.● Executed a successful relaunch for the Salesforce contact strategy across 1 department and 10 partners in each portfolio.● Spearheads the inbound case management cases for the leadership team and stakeholders handling 250 inbound cases monthly during normal and extended business hours.● Hand-selected out of 500 employees to relaunch a client partnership, due to a proven track record, to lead in relationship management, client retention and client success improvement.

Lanham, Maryland, United States

Lanham, Maryland

Washington D.C. Metro Area

Coordinated directly with Unit Chiefs to review and arrange meetings for inbound attorneys of the Health Care Fraud (HCF), Foreign Corrupt Practices Act (FCPA), Securities and Financial Fraud (SFF), and Strategy, Policy, and Training (SPT) units. ● First line of inquiry and coordinator for incoming and outgoing staff, business associates, and citizen grievances● Transcribed various memorandums for submission to the Assistant Attorney General (AAG); such as awards, candidate appointment evaluations, etc.● Updated CAR (criminal automated request system) from USA jobs to prepare applicant packaged for review by staff in multi-round interviews.● Provided secretarial support by entering, formatting, and printing resumes, cover letters, transcripts, and writing samples; organizing charts and answering candidates who are inquiring about their application status; relaying messages and maintaining equipment and supplies.

Washington D.C. Metro Area

As a Legal Secretary for Quinn Emanuel Urquhart & Sullivan, worked directly with 1 partner and 5 associates in a large IP firm with corporate clients handling various cases like white collar, healthcare litigation, sports litigation, and cybercrime. ● Oversaw the schedules of partners and associates to calendar activities, meetings, conferences, and depositions. ● Organized the incoming summer associates personal information, resume, and background/conflict check for the new season.● Quality control and bate stamp documentations for attorney review and client productions● Created file transfer protocol (FTP) for 20+ documents on various local and international cases to be sent to clients● Managed cases by means of organizing, filing, and revising the documents within the internal database● Edit, revise, and research information for subpoenas, motions, memorandums. ● Worked with external vendors to order office supplies

New Haven, Ct

• Act as a liaison, between residence hall direction and residents• Promote health, safety and welfare of over 300 residents• Develop and facilitate cultural, educational, and social programs on a variety of topics• Collaborate with campus resources and activities for educational and social programming• Encourage community awareness, involvement, tolerance, and mutual respect among residents• Provide 24 hour on call assistance including crisis intervention

New Haven, Ct

•Assisted the residents and commuters on campus•Proficient on the computers•Signing in and out residents•Work effectively with employees•Respond to computer lab problems in person, email, and via telephone