Web Apps:Designed UX/UI and developed full stack web applications used internally. Applications were developed using backends such as Python, Django, and Postgres, and Front end languages such as HTML, CSS, Bootstrap, javascript, and jQuery.Designed and developed web application called Vendor DB based on internal need to track information about the 100's of applications used by Pandora Employees. It tracked important admin notes, how it was used, main contacts, contracts, sox compliance, etc. Notification system to help remind procurement groups of expiring contracts, and remind business to review info to make sure it was up to date. Developed internal Office Maps utility. Integrated with the staff directory and generated searchable office maps to search and find employees, rooms, and printers at each corporate office.Enterprise Integrations: Responsible for delivering enterprise integration solutions and services using Enterprise Integration Technologies like Mulesoft Anypoint Studio ESB, Java, ActiveMQ, Django, and REST/SOAP api's.ETL of business data sources from and into our Hadoop/Hive warehouse.Providing technical expertise and leadership to develop integration architecture solutions spanning business processes, systems, hardware, operating systems, apps and networking environments and platformsReviewing or designing complex enterprise integration architectures for business stakeholders, making recommendations, implementing the designs either onsite or through remote services.Strategic proof of concepts using open source and/or commercial products.My team helped with migrating to Workday HCM and built out mule integrations and workday studio integrations to send data to and from benefits providers. Developed integrations between workday and Pandora's internal directory for automation of employee new hire, updates, and termination processes.Helped refactor and upgrade integrations Mule ESB v3.4 Community Edition, to v3.9 Enterprise Edition.

Position Based on CEB report "The Future of Corporate IT 2013-2017," User Experience Guru.Design and Configure user-centric interfaces for in-house and cloud applications.Designed UI/UX wireframes and CSS samples for internally developed web applications.Worked directly with cloud vendors to design and improve user experience from a Pandora Employee perspective.Worked with procurement group to help find, test, and onboard new cloud applications.Helped upgrade the internal wiki to make it more user friendly and easier to navigate and locate the correct materials.Designed, wire framed, and developed a mockup of web app for a Vendor Database, that would be used to track all information (Business Owners, Contracts, Notes, Black listed applications, etc) about 100's of internally developed and cloud applications and vendors used by Pandora.

Provide IT services and Technical Support to Pandora employees located throughout the US. Responsibilities:PC & Mac imaging, configuration, repair and troubleshootingEmail configurations/troubleshootingTroubleshoot, diagnose and repair hardware, software, network and peripherals issuesVoIP/PBX telephony system configuration/troubleshootingGenerate, track and close trouble support tickets for all IT related issues in a timely mannerAttend weekly team meetings and participate in IT project planning, resolving IT related issues and building new procedures to keep up with company growthSmartphone (iOS, Android, BB) Exchange Mail configurations/troubleshootingAV equipment setup/troubleshootingSome travel may be requestedProject Management ExperienceExperience supporting cloud computing and outsourced IT ServicesExperience with remote software installation/patch management (particularly KBOX)

Responsibilities:* Provide first-line assistance in response to Pandora listener support email: * Troubleshoot Windows and OS-X settings * Troubleshoot IE, Firefox, Chrome, Safari issues * Troubleshoot issues with Desktop application * Assist with mobile device application setup, functionality and troubleshooting * Assist with in-home device application setup, functionality and troubleshooting* Provide account support for Pandora listeners:

Promoted from computer sales through various associate jobs to current highest level of Double Agent.Performed invaluable services to several local businesses to recover important data for continued operation.Respond to emergency calls for technical services on a 24/7 available basis.Received Best Buy All Star award in 2008 for going beyond normal call of duty.Considered "go-to" guy for both in-store and outside advanced service calls.