Facilitate day-to-day activities

Design, create, and maintain CI/CD pipelines that automate the software delivery process.Continuously integrate code changes from multiple developers or teams into a shared repository.Implement automated testing strategies, including unit tests, integration tests, and end-to-end tests, within the CI/CD pipeline.Ensure that generated artefacts are versioned and properly tagged.Manage environment configurations and ensure consistency between development, staging, and production environments.Ensure compliance with industry and organizational security standards.Create documentation for troubleshooting and issue resolution.Facilitate communication and coordination among different teams.Implement backup and disaster recovery procedures to ensure data and application availability in case of failures or disasters.Provide support and guidance on CI/CD best practices.

Continuously monitor the performance and functionality of telecommunications-related applications.Identify and address any issues or errors in real time to minimize service disruptions.Investigate and diagnose application-related problems reported by users or detected through monitoring tools.Collaborate with cross-functional teams to resolve issues promptly.Ensure that telecommunications applications are up to date with the latest software updates, patches, and security fixes.Schedule and perform maintenance activities during off-peak hours to minimize impact on services.Maintain comprehensive documentation for applications, including configurations, troubleshooting procedures, and known issues.Provide support and guidance to end-users and other staff members who rely on telecommunications applications.Offer training sessions to help users make the most of the software.Ensure that telecommunications applications adhere to security standards and compliance regulations.Generate and analyze reports on application performance, uptime, and incidents.Be part of the on-call rotation to respond to critical incidents and emergencies outside of regular working hours.

Provide technical assistance to bank employees for hardware, software, and network-related issues.Maintain and manage IT infrastructure, including servers, data centres, networking equipment, and storage systems.Implement and enforce security measures to protect sensitive financial data.Create and manage user accounts and access privileges for employees, ensuring proper authentication and authorization.Install, configure, and update software applications and operating systems on bank computers and servers.Implement data backup and disaster recovery plans to safeguard financial data in case of system failures or disasters.Develop and follow incident response procedures to handle security incidents, outages, and breaches.Set up alerts for critical events and respond accordingly.Collaborate with other IT teams, such as software developers and network administrators, to ensure seamless integration of technology solutions.Be part of an on-call rotation to provide round-the-clock support for critical systems and emergencies.