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Emrah Duman (He/Him) Email & Phone Number
Director Sales Planning
at
Hyundai Capital Australia
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Director Sales Planning
Location
Greater Sydney Area, Australia
Company size
Who is Emrah Duman (He/Him)? Overview
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Quick answer
Emrah Duman (He/Him) is listed as Director Sales Planning at Hyundai Capital Australia, a with 90 employees, based in Greater Sydney Area, Australia. AeroLeads shows a matched LinkedIn profile for Emrah Duman (He/Him).
Emrah Duman (He/Him) previously worked as OEM Relationships, Senior Manager at Hyundai Capital Australia and Head of Product Management at Allied Credit Group. Emrah Duman (He/Him) holds Master Of Business Administration (Mba), Business Administration And Management, General from Australian Catholic University.
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Email format at Hyundai Capital Australia
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Hyundai Capital Australia
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Profile bio
About Emrah Duman (He/Him)
I am an experienced Head of Product Management with an MBA, Master of Marketing, and a proven track record shaping and managing the delivery of new products to market, with responsibility for all aspects of product marketing and strategy from initial proof of concept through to successful launch.I work closely with customers, teams, business partners and key stakeholders, combining a strong understanding of customer needs with an informed market opinion to design the product experience across all stages of development and ensure alignment with customer needs and expectations.My success driving customer acquisition and retention stems from analysing feedback, negotiating with customers, and designing and implementing strategies that focus on improving the customer experience, increasing customer loyalty, acquiring new business, and engaging existing customers.My experience in both academic and front-line employment includes proven success developing and implementing innovative strategies that leverage business development opportunities and strategically target growth areas.Combining my expertise in product strategy, vision and delivery with highly developed go to market strategy,stakeholder engagement, team leadership and reporting skills has proved to be crucial in driving delivery against product roadmaps.I also champion product governance by working closely with Risk and Compliance and key internal/external stakeholders to ensure product offerings and contractual documents comply with legal, tax and risk guidelines.Some of my specialties include:✔ Automotive & Automotive Finance✔ Asset Risk Product Management - Guaranteed Future Value (GFV), Buyback, Operating Lease ✔ Banking & Financial Services✔ Brand Management✔ Business Development✔ Business Process Improvement✔ Channel Development✔ Consumer Loans & Commercial Loans✔ Customer Acquisition & Retention✔ Customer Experience✔ New Product Development (NPD)✔ Policy Design✔ Product Management✔ Project Management✔ Research & Market Analysis✔ Risk Management✔ Sales & Growth Marketing✔ Strategic & Operational Leadership
Current workplace
Emrah Duman (He/Him)'s current company
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Hyundai Capital Australia
12 roles
Emrah Duman (He/Him) work experience
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Oem Relationships, Senior Manager
Current
Dec 2023 - Present
Head Of Product Management
As Head of Product Management I owned the vision, strategic planning, and roadmap of products (including GFV and Buyback) as a key member of the leadership team. This involved leading product management strategy and business development, including the development, implementation and marketing of new products and enhancements, and managing product and channel development and profitability. I also manage residual value business partner relationships, negotiated long term risk partnership agreements, significantly improved productivity and efficiency, and championed governance and compliance.
Sep 2021 - Oct 2023
Senior Product Manager
I was promoted, initially from the role of Retention Specialist to Product Manager and then Senior Product Manager to own the vision, strategic planning and product roadmap of retail and wholesale finance, fleet, insurance and mobility. I consulted with key stakeholders to ensure product offerings and sales activities complied with legal, tax and risk guidelines, and improved product profitability by conducting feasibility modelling to identify, assess, distil, and community insights, which involved partnering with leadership to evaluate the benefits, costs, complexity and other trade-offs of various product opportunities. I also managed the planning and execution of commercial product releases, reviewed existing finance and insurance products to ensure they met customers’ needs and aligned with strategic goals, and managed Customer Facing Document (CFDs) and Change and Inventory Management material.I am an expert in Residual Value Risk product (Guaranteed Future Value/GFV) lifecycle. I have provided SME advise significantly improving efficiencies and eliminating lifecycle risks by identifying customer behaviour scenarios, designing process maps, developing customer communication content, and providing business requirements and user stories for system automation. I doubled customer retention by designing and executing contract in-life retention business development campaigns, and creating Residual Value Risk product training collateral, including slide decks, videos, cheat sheets, FAQs, and phone scripts for Field Sales, Customer Solution, and Retention teams.
Dec 2019 - Sep 2021
Product Manager
Jun 2017 - Dec 2019
Sr. Retention Specialist
Sep 2016 - Jun 2017
Finance Retention Business Manager
BMW Group Australia RetailBMW Finance Retention / Sales Executive
Dec 2014 - Sep 2016
Mercedes Benz Sales Executive
May 2014 - Dec 2014
Sessional Academic
Sessional Academic at Business Faculty. Teaching Marketing and Management subjects.
May 2012 - Nov 2014
Jun 2011 - May 2014
Cosmetics Manager
May 2009 - Jun 2011
Field Marketing Manager
Jan 2008 - Jan 2009
3 education records
Emrah Duman (He/Him) education
Master Of Business Administration (Mba), Business Administration And Management, General
Master'S Degree, Marketing
Bachelor Of Business Administration (B.B.A.), Business Administration And Management, General
FAQ
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Quick answers generated from the profile data available on this page.
What company does Emrah Duman (He/Him) work for?
Emrah Duman (He/Him) works for Hyundai Capital Australia.
What is Emrah Duman (He/Him)'s role at Hyundai Capital Australia?
Emrah Duman (He/Him) is listed as Director Sales Planning at Hyundai Capital Australia.
Where is Emrah Duman (He/Him) based?
Emrah Duman (He/Him) is based in Greater Sydney Area, Australia while working with Hyundai Capital Australia.
What companies has Emrah Duman (He/Him) worked for?
Emrah Duman (He/Him) has worked for Hyundai Capital Australia, Allied Credit Group, Volkswagen Financial Services, Bmw Group Australia, and Mercedes-Benz Australia.
How can I contact Emrah Duman (He/Him)?
You can use AeroLeads to view verified contact signals for Emrah Duman (He/Him) at Hyundai Capital Australia, including work email, phone, and LinkedIn data when available.
What schools did Emrah Duman (He/Him) attend?
Emrah Duman (He/Him) holds Master Of Business Administration (Mba), Business Administration And Management, General from Australian Catholic University.
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