Managing more than 20 software developers (C#, C++, Web, Api, ML, Data, etc.), IT (Network, system support, database, etc.) and field engineers in development, installation, and successful delivery of software and hardware infrastructure of electronic traffic enforcement system projects, datacenter, and control center projects.Communicate with stakeholders / customers and tailormade their software requirements within the budget.Tender management, analysis, and documentation.Provide mentoring and training to all IT department members and field engineers thanks to my expertise in education.Improved project delivery times and stakeholder satisfaction sharply within the budget.

During my tenure as a Technical Consultant at Safe City Group, I oversaw the installation and management of the IT infrastructure for both the Safe City Group and AI Center offices. In this role, I led a team of IT professionals and was responsible for ensuring that all IT systems were designed, implemented, and managed in an efficient and effective manner.I received exceptional performance reviews year-over-year for my outstanding leadership and management skills. Moreover, I was able to identify opportunities to reduce annual IT costs by 20%, despite facing operational challenges. Through my proactive approach to identifying cost-saving opportunities, I was able to make significant contributions to the company's bottom line.In addition to overseeing the IT infrastructure, I also served as the main technical consultant for companywide projects. In this capacity, I leveraged modern methodologies to reduce average schedule variance, ensuring that projects were completed on time and within budget. My expertise in various IT systems, including ESXI and vSphere virtual server infrastructure, network, firewall, active directory, Oracle & SQL DB, Windows & Red Hat & Ubuntu servers, and etc., enabled me to provide strategic guidance to the team and ensure that all IT requirements were met.Overall, my experience as a Technical Consultant at Safe City Group allowed me to demonstrate my strong leadership, technical, and problem-solving skills. I am confident that my contributions made a positive impact on the organization's success, and I look forward to applying my expertise to new challenges in the future.

During my time as a Technical IT Project Manager at AICenter, I had the privilege of leading a talented team of 15 engineers in an agile environment for over four years. Our team comprised mobile, backend, frontend and database developers and 3D designers. As a project manager, I was responsible for ensuring timely delivery of projects, managing budgets, customer relations, and procurement.One of my significant achievements was managing the development of a smart system that allowed passengers to confirm their identity and documentation themselves, bypassing the need for human interaction during customs and boarding procedures. This system saved millions of dirhams for airports and has improved the passenger experience. I also managed the integration of a B.D. Spot robot to a government entity's security management system, which automated the work of security officers.In addition to managing various projects, my latest responsibility was overseeing the development of APIs and SDKs that allowed financial entities in the UAE to confirm their customers' identities over government databases. This process saved time and costs for financial institutions that previously needed to send a courier to verify customers' identities. Customers were also happier to create their accounts in seconds instead of waiting for days.As the first point of contact for private and government sector customers, I developed valuable product management skills. I managed customer relations, communicated product updates, and ensured customer satisfaction.I also planned, installed, and managed the IT infrastructure of the company, including both cloud and on-premise systems, resulting in substantial cost savings for AICenter.Overall, my experience as a Technical IT Project Manager at AICenter was both challenging and incredibly fulfilling. I gained invaluable skills in project management and product management. I am confident that these skills will serve me well in future endeavors.

As a Project Manager with expertise in CCTV, ANPR and Electronic Violation Enforcement Systems, I have had the opportunity to gain extensive experience in both sales and project management and delivery.In my role, I have successfully led projects from the initial sales process through to delivery and implementation. This has involved working closely with clients to identify their specific needs and requirements, as well as collaborating with cross-functional teams to develop solutions that meet those needs.One of my key strengths is my ability to effectively manage project timelines, budgets and resources, ensuring that projects are delivered on time and within budget. This requires strong communication and interpersonal skills, as well as a deep understanding of the technical aspects of the solutions being delivered.In addition to my project management responsibilities, I have also been involved in sales activities, helping to identify and cultivate new business opportunities. This has involved building strong relationships with clients, conducting needs assessments, developing proposals and presenting solutions to clients.

 Governed IT functions surrounding traffic safety, red light, and speed violation systems, datacenters, and control centers projects that became templates for all future projects. Recommended new procedures to better plan, supervise, and support 15+ technicians and IT engineers throughout installations, activations, etc., in a deadline-focused workplace. Designated as the primary point of contact with government representatives to report on project status and collect requirements, establishing lasting alliances through the industry. Led diverse subcontractors and handled 500+ installations within budget constraints.

 Overcame complex issues for supporting field technicians’ teams remote or onsite, including solving escalated problems and supporting senior leadership with IT strategy.  Improved all aspects of installing and configuring servers, switches, routers, firewalls, load balancers, and other IT systems, ranking amongst the top of all support specialists. Supported 50+ different projects and coached incoming staff on company practices.