• Provide excellent customer service to potential and existing customers.• Oversee and supervise daily operations of agent outlets.• Acquire new business opportunities and strengthen customer relationships.• Implement and execute sales strategies for agent banking.• Ensure data accuracy and authenticity for MIS and record-keeping.• Manage agent outlets effectively to drive sustainable business growth.• Guide and monitor agent staff performance and provide necessary… Show more • Provide excellent customer service to potential and existing customers.• Oversee and supervise daily operations of agent outlets.• Acquire new business opportunities and strengthen customer relationships.• Implement and execute sales strategies for agent banking.• Ensure data accuracy and authenticity for MIS and record-keeping.• Manage agent outlets effectively to drive sustainable business growth.• Guide and monitor agent staff performance and provide necessary training.• Ensure compliance with banking regulations and internal controls.• Analyze outlet performance metrics and recommend improvements. Show less

• Prepared and send invoices accurately and promptly to clients for goods and services.• Coordinated payment settlements with clients and vendors, ensuring timely and accurate processing of payments.• Assisted in payroll processing activities, including calculating salaries, deductions & statutory contributions.• Ensured billing aligns with project or service agreements, maintaining accuracy and consistency.• Monitored and managed accounts receivable aging reports, ensuring… Show more • Prepared and send invoices accurately and promptly to clients for goods and services.• Coordinated payment settlements with clients and vendors, ensuring timely and accurate processing of payments.• Assisted in payroll processing activities, including calculating salaries, deductions & statutory contributions.• Ensured billing aligns with project or service agreements, maintaining accuracy and consistency.• Monitored and managed accounts receivable aging reports, ensuring timely payment collection and minimizing outstanding balances.• Managed invoice clearance process, reconciling payments received and updating accounting records.• Accurately calculate and claim Goods and Services Tax (GST) on invoices and expenses.• Provided support in payroll processing tasks and address employee inquiries related to payroll and taxes.• Offered administrative assistance to accounting or finance departments, including documentation management and correspondence handling.• Maintained adherence to accounting standards, regulations, and company policies for accurate financial reporting and compliance.Key Achievements• Reduced file delay and time consumption by 25%.• Improved invoice processing efficiency by 20% with better procedures.• Achieved 100% accuracy in billing alignment with project agreements, reducing discrepancies.• Provided timely and accurate support for payroll processing, minimizing errors and inquiries. Show less