Head Of Delivery
CurrentAs the Head of Delivery at ila bank, I am responsible for overseeing the successful execution and delivery of our digital banking solutions. With over 16 years of experience in the banking industry, I am passionate about driving innovation and efficiency in financial services through technology, making banking simpler for our customers.- Ensure smooth execution of all required deliveries to support Group retail operations by setting strategic direction and implementing end-to-end delivery management process across implementation lifecycle (conception, implementation, verification/testing, release).- Define and implement standards and processes for delivery best practices, ensuring consistent implementation throughout all retail teams.- Manage internal and external teams across all active portfolios to ensure successful delivery and implementation of projects.- Drive improvement in operations, value, and optimization of capital and cost structures through strategic business strategies and change management.- Responsible for program management, including facilitation, tracking, reporting, and adherence to project management disciplines and approaches.