Organizing and supervising shipments and load transports. Collecting quoations for international shipments, local transport and project cargo deliveries.Preparing and checking international shipping documents such as bill of lading, invoice, packing list, Certificate of origin etc.Handling export custom operations. Expanding the supplier pool in line with the company's profitability and targets, creating alternative suppliers and constantly providing new suppliers,Coordinating manufaturing periods, lead times and delivery operations.

Conducting research on potential customers to support the sales teamCoordinating with logistics operations teams in the preparation of proposals and pricing processesAnalyzing customer requests and providing tailored solutions to ensure quick response timesMonitoring order processes and working to enhance customer satisfactionPreparing sales reports and performance analyses for presentation to team leadersInputting data into CRM systems and ensuring sales processes are up-to-date

Coordinating international logistics operations to ensure smooth and timely delivery of goodsManaging end-to-end documentation processes, including preparation of commercial invoices, packing lists, and shipping documents (e.g., Bill of Lading, AWB)Serving as the primary point of contact for customers, addressing inquiries and providing updates on shipment statusesCollaborating with carriers, customs brokers, and other stakeholders to ensure compliance with international trade regulationsMonitoring and resolving issues related to customs clearance, delays, or operational discrepanciesMaintaining accurate records in internal systems and ensuring seamless data flow across departmentsPreparing and submitting reports on shipment performance, cost analysis, and process improvementsEnsuring customer satisfaction through proactive communication and timely resolution of logistical challengesSupporting the sales team with operational insights and contributing to process optimization initiatives