Increased data processing efficiency by 50% by automating operational processes in Python, including automating policy performance reporting, claims tracking email notifications, and data transformation workflows.Involved in visualization projects using Tableau to create interactive dashboards that tracked product category usage by customers, providing insights into daily, weekly, and monthly usage trends for each product. These visualizations helped stakeholders understand customer engagement patterns and drive targeted strategies for product adoption and retention across different customer segments.Built and optimized SQL database views to support ad-hoc reporting for stakeholders, enabling faster insights into customer retention, premium trends, and claims data.Designed and conducted A/B tests to evaluate product enhancements, including testing the integration of a new data source, which resulted in a 15% improvement in insights accuracy and customer retention.Automated manual operational tasks, including reporting and data transformation, to enhance productivity and reduce turnaround time for key processes.Collaborated with sales teams on Proof of Concept (PoC) projects to showcase data-driven solutions, including client segmentation and premium trend analysis, driving the adoption of new policy offerings and sales strategies.Partnered with data engineering teams to improve data pipeline efficiency, ensuring seamless integration of structured and unstructured insurance data for advanced analysis and reporting.Worked closely with product teams to design and deliver new insurance solutions, contributing to proof-of-concept projects and leveraging insights to align products with market demands.

Performed advanced reporting with Excel using Pivot tables, conditional formatting, and functions.Automated data preparation in the pipeline for 1+ million data rows by manipulating data using Python / Pandas library.Helped the product team experiment and launch new features by performing A/B testing, which resulted in a 10% increase in the number of new customersResponsible for executive-level Dashboard development and integration in Tableau.Blended data from multiple databases into one report and ran reports for different business questions.Used SSMS UI to run complex queries and answer business questions.

Analyzed IT-related data to identify performance trends and areas for improvement in network and system operations.Collaborated with IT teams to develop and maintain ETL processes, ensuring data accuracy and efficient data transformation.Assisted in troubleshooting and problem-solving data-related issues and inconsistencies in ticketing performance, ensuring seamless IT operations.