Emrecan Celik Email & Phone Number

Kiel, Schleswig-Holstein, Germany

In my role as a Technical Product Manager at Turkcell Technology, I was responsible for:• Leading the development team to ensure continuous improvement and timely delivery of products that meet expectations.• Prioritizing the product backlog and roadmap to create a successful vision and provide timely feedback to stakeholders on iterations.• Managing Pasaj, an e-commerce platform offering thousands of electronic products with alternative payment methods and fast delivery options.• Contributing to the innovation and improvement of Pasaj’s features and services, including the integration of new technologies and enhancement of user experience.• Overseeing the product development process, coordinating with the engineering and marketing teams, and conducting user research and feedback analysis.• Creating use-cases that meet business requirements.• Improving testing via Automation Tool (Jenkins), achieving a success rate of 100%.• Conducting various types of testing, including functional, regression, user acceptance, and performance, to verify that client needs are met.

• Leading two key projects: Tahminatör and YerindeBulucu.• Successfully forecasting market share using data science models, achieving up to 80% accuracy.• Conducting a workshop on the Scrum framework to enhance team understanding and implementation of Agile methodologies.

Istanbul, Turkey

Integration Engineer, Ericsson Charging SystemTurkcell• Led initiatives to recover lost time on the project, significantly improving project timelines.• Enhanced software installation efficiency by 30% through the use of automation tools.• Successfully upgraded and replaced old Service Data Points (SDP) from HP ProLiant Gen8 to Gen9.• Conducted and supported regression tests for new versions of Ericsson Charging System (ECS).Business AnalystTurkcell• Successfully migrated 176 scenarios to the new CEP Product as part of an Agile team.• Reduced Time to Market by 40% through close collaboration with business units and quality assurance teams, ensuring high-quality outputs.• Achieved record customer response in multiple scenarios such as BiP, Dergilik, fizy, and Upcall (up to 50% return rate).• Organized, conducted, and supported test activities for Emptor, Orion.FT AnalystTurkcell• Performed in-depth analysis of Big Bet projects in Fast Track (FT) Rollouts.• Reviewed technical architecture of new features throughout the RBM Life Cycle.• Translated the client’s business requirements into clear features and functionality.Business Operations Deployment EngineerTurkcell• Monitored Unix server activity logs, database, and log usage, growth, and volume status.• Diagnosed pre-production (PRP) system hardware and software problems.• Participated in projects to review CRM systems and redesign of Systems for SOX regulatory legislation.

Lotus Notes Development• Conducted in-depth troubleshooting and resolved coding issues, ensuring smooth application performance.• Performed rigorous quality assurance testing on projects in development to maintain high standards of software reliability.• Enhanced customer satisfaction by proactively addressing their needs and incorporating feedback into product improvements.

I provided comprehensive technical assistance to users, ensuring optimal hardware and software performance. My responsibilities included:• Assisting users with hardware and software installations, ensuring a smooth and efficient setup process.• Troubleshooting user issues, diagnosing problems, and implementing effective solutions to maintain system functionality.• Regularly maintaining and upgrading servers and workstations to ensure optimal performance and longevity.• Supporting users in understanding and navigating their computer systems, fostering a user-friendly environment.

• Administered 2 Servers and 15 Workstations • Contributed on going ASP.Net Project • Converted MS Access Database to the MS SQL to increase performance

• Collaborated with a high-performing team to successfully deliver the Cep Bank project, meeting key milestones and objectives.• Developed comprehensive test case scenarios for various mobile terminals, ensuring robust functionality and user experience across devices.• Identified and reported critical system issues, contributing to the overall stability and reliability of the project.• Conducted rigorous quality assurance testing, including functional, regression, and user acceptance tests, to ensure the system met client needs and expectations.