Experienced Digital Marketing and Sales Operation Specialist with a demonstrated history of working in the office machinery industry. Skilled in digital strategy, sales operations, lead generation, and customer relationship management (CRM). Passionate about leveraging technology to enhance business processes and drive growth. Committed to delivering exceptional customer experiences. • Develop and implement comprehensive digital marketing strategies to increase brand visibility and lead generation. • Manage sales operations, including CRM implementation and maintenance, to streamline processes and improve sales efficiency. • Conduct market research to identify new business opportunities and customer needs. • Create and optimize content for various digital channels, including social media, email campaigns, and the company website. • Analyze marketing and sales data to measure the effectiveness of campaigns and make data-driven decisions.