Emre Ozan Email & Phone Number

Istanbul, Turkey

• Founded and established AWD Creative Agency, a full-service creative agency specializing in branding, graphic design, product photography and social media marketing.• Built and managed a team of creative professionals, including designers, photographers, and marketers, to deliver high-quality services to clients on time and within budget.• Established and maintained strong relationships with clients and partners, resulting in repeat business and referrals.• Led business development efforts and acquired new clients through networking, lead generation, and proposal writing.• Developed and implemented marketing strategies and campaigns to increase brand awareness and promote the agency's services.• Managed financial operations, including budgeting, forecasting, and invoicing, to ensure profitability and financial stability of the agency.• Continuously researched and kept up-to-date with industry trends, best practices, and emerging technologies to stay competitive and provide innovative solutions to clients.

İstanbul, Türkiye

• Focused on achieving SaaS sales goals by implementing a new sales strategy focused on building long-term relationships with clients (B2B) and creating personalized solutions based on their unique needs about metaverse, nft and web3 projects.• Managing and performing customer visits and acquisition of new customers.• Developed and executed partnership projects with stakeholders; sales plans that increased revenue by identifying new business opportunities and expanding existing client relationships• Coached and trained the sales team to improve their skills in prospecting, presenting, and closing deals, resulting in a 60% increase in overall sales performance.• Collaborated with cross-functional teams, including marketing and product development, to ensure alignment on sales initiatives and product roadmaps.• Conducted market research to identify industry trends and opportunities for growth, and leveraged insights to inform sales strategies and product development decisions.• Maintained and nurtured relationships with key accounts, resulting in a 95% retention rate.

Istanbul, Turkey

• Conducted market research to analyze trends and identify opportunities for user communication devices, resulting in the successful launch of 9 new products that generated high revenue within the launch of each• Developed and implemented marketing campaigns for user communication devices such as pmr and intercom devices for extream sports that increased brand awareness and engagement by 70%, resulting in a 40% increase in sales.• Created targeted messaging for user communication devices that resonated with the target audience, resulting in a 50% increase in conversion rates.• Collaborated with cross-functional teams to ensure alignment on marketing initiatives and product roadmaps, resulting in more effective product launches and higher customer satisfaction rates.• Analyzed and reported on marketing metrics and KPIs for user communication devices, providing insights to inform future marketing strategies and tactics.• Conducted customer research and analyzed customer feedback to inform product development decisions and identify areas for improvement.

Istanbul, Turkey

• Developed and implemented a Route to Market (RTM) strategy for the company's beverage products, (resulting in a 10% increase in market penetration and a 15% increase in revenue within the first year.)• Conducted market research and analyzed sales data to identify new business opportunities and improve sales performance, resulting in a 20% increase in sales for the company's key accounts.• Contributing to business planning that is consistent with the overall mission, vision, and long-term objectives• Built and maintained strong relationships with key customers and distributors, resulting in a 95% customer retention rate and increased sales.• Collaborated with cross-functional teams, including marketing and finance, to ensure alignment on sales and RTM strategies and initiatives.• Managed sales operations processes and procedures, resulting in a 20% increase in sales productivity and efficiency.• Analyzed sales data and provided insights to sales teams to inform sales strategies and tactics, resulting in a 30% increase in sales performance.• Optimized sales reps & merchandisers’ routes• Weekly & monthly route analysis to track route efficiency• Frequency analysis & modeling to prioritize the right store with the right service level• Supported daily field operations with master data management in sales force automation• Defined the whitespaces in each BU within the context of channel priorities to reach profitable growth

• Developed and executed the marketing strategy for the company's user communication devices, resulting in a 30% increase in revenue • Created and maintained the company's brand image and identit, resulting in increased brand recognition and a 25% increase in customer loyalty.• Conducted market research and analyzed user feedback to inform product development decisions and identify areas for improvement, resulting in a 20% increase in customer satisfaction.• Supported the team in executing digital marketing tools/services such as SEO, Google Analytics-AdSense, SimilarWeb, Semrush• Developed KPI’s and track metrics for all marketing programs and activities.• Collaborated with cross-functional teams to ensure alignment on marketing initiatives and product roadmaps, resulting in successful product launches and higher customer satisfaction rates.• Managed and executed marketing campaigns across various channels, resulting in increased brand awareness and a 30% increase in sales.• Conducted regular analysis of marketing metrics and KPIs to measure the effectiveness of branding initiatives and inform future strategies and tactics.• Portfolio and brand strategy development for B2B business.• Holded regular meetings to review and resolve challenges, present possible solutions, and provide ongoing training to ensure team consistently performs above standard.• Worked closely in cooperation with countries’ sales managers to reach country sales targets• Keep up to date the product catalogs, managing production and distribution of POS material

Istanbul Area, Turkey And Bolu

• Oversaw the operation of a state-of-the-art bottled water production facility, managing a team of 83 employees to ensure efficient and effective production and distribution of bottled water products.• Developed and implemented standard operating procedures and best practices to improve production efficiency, resulting in a 85% efficiency in production output and a 19% decrease in waste.• Ensured compliance with all relevant health and safety regulations and standards, maintaining a safe working environment for all employees and achieving zero lost-time incidents.• Managed all aspects of the production process, from sourcing and quality control of raw materials to bottling and distribution of finished products, ensuring consistency and quality of products at all times.• Developed and maintained relationships with suppliers and vendors to ensure timely delivery of raw materials and equipment necessary for production.• Collaborated with cross-functional teams, including sales, logistics, and finance, to ensure alignment on production and distribution strategies and initiatives.• In addition to this role managed key accounts and planed agreements with national chain stores like ŞOK – A101

Istanbul, Turkey

• Successfully established a distributor and dealership network across the region, (8 distributors – 76 dealers) resulting in a 35% increase in sales revenue • Managed and perform customer visits and acquisition of new customers.• Planed sales activities for the channels/accounts that are under my responsibility to use the budget and resources wisely and be compliant with the company policies for these sales activities• Led the launch of the company's first 19l glass demijohn water product in Turkey, developing and executing a marketing and sales strategy that resulted in a 80% increase in market share within the first year.• Developed and implemented a call center, streamlining customer service and order management processes and improving customer satisfaction rates by 73%.• Conducted market research and analysis to identify new market opportunities, resulting in the successful expansion of the company's product line and geographic footprint.• Collaborated with cross-functional teams, including marketing, operations, and logistics, to ensure alignment on sales strategies and initiatives.• Managed a team of sales professionals and provided coaching and mentoring to support their professional growth and development, exceed sales targets and KPIs.• Developed and implemented sales strategies that resulted in a 20% increase in revenue and a 17% increase in profit margins.• Successfully negotiated deals and contracts with key accounts, resulting in long-term partnerships and increased sales revenue.• Managed key accounts and provided exceptional customer service to ensure their needs were met and exceeded• Proactively sought out and acquired new B2B customers through targeted sales campaigns and networking events• Conducted market research and analyzed industry trends to identify new business opportunities and develop new sales channels.

Istanbul, Turkey

• Coordinated the sales department's activities, including reporting, presentations, P&L analysis, and business planning.• Conducted KPI analysis and provided insights and recommendations to the sales team to improve sales performance and achieve sales targets.• Successfully negotiated deals and contracts with key accounts, resulting in long-term partnerships and increased sales revenue.• Follow-up of hod dealers in Turkey (168 dealers)• Managed key accounts and provided exceptional customer service to ensure their needs were met and exceeded, resulting in a 20% increase in customer retention rates.• Proactively sought out and acquired new B2B customers through targeted sales campaigns and networking events, resulting in a 37% increase in the company's customer base.• Designed and executed new sales strategies and campaigns.• Monitoring and reporting of the hod market• Collaborated with cross-functional teams, including marketing, operations, and logistics, to ensure alignment on sales strategies and initiatives.• Led the development and implementation of new sales processes and systems to improve efficiency and effectiveness of the sales department.

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