Emre Ş. Email & Phone Number

Istanbul, Turkey

Istanbul, Türkiye

Istanbul, Türkiye

- Managing and developing partnerships with football clubs through communication.- Identifying new partnership opportunities, negotiating contract terms, and securing agreements.- Creating and implementing brand management and fan engagement strategies.- Working closely with internal teams to deliver innovative blockchain solutions.- Coordinating the integration of partners into the Socios.com platform, ensuring smooth processes.- Preparing performance reports to evaluate the effectiveness of partnerships and develop improvement recommendations.- Ensuring the successful implementation of fan engagement strategies.- Leading the planning, execution, and evaluation of campaigns.- Coordinating the organization of events and launches to enhance brand awareness.- Preparing performance reports to evaluate the effectiveness of partnership processes and develop improvement recommendations.

Istanbul, Türkiye

Creating in-app contents in typeform formats. Adding products to app and follow-up for receiving to user. Creating campaings with the best sport teams in the world.

Istanbul, Türkiye

As a Customer Relations Representative at Socios.com, I provided support to users by addressing their inquiries and resolving issues related to our blockchain-based platform. My responsibilities included delivering prompt and effective assistance in English to ensure a positive user experience. I handled a variety of customer concerns, from technical issues to general inquiries, and worked closely with internal teams to escalate and resolve complex problems. Additionally, I gathered and analyzed customer feedback to help inform product improvements and enhance overall service quality. I also communicated information about new features, updates, and promotional activities, contributing to user engagement and satisfaction. My role required managing customer interactions with a focus on efficiency and accuracy, while maintaining a high standard of service.

Istanbul, Türkiye

- Providing English-language support to Samsung customers by answering questions and resolving issues.- Delivering quick and effective service to ensure customer satisfaction by resolving problems and offering solutions.- Gathering customer feedback and collaborating with internal teams to improve products and services.- Communicating campaign and promotion information to customers to promote products and services.- Managing international customer requests, offering effective communication and solutions while considering cultural differences.

Bachelor'S Degree, Economics, 2,70

Activities and Societies: Played for University Basketball Team, Erasmus+, Speaking club, Student Mentor

Bachelor'S Degree, Economics, 3,09

Erasmus+