• Led the implementation of a new CRM system, increasing customer engagement by 25% within the first 6 months.• Developed and executed targeted marketing campaigns, resulting in a 20% increase in conversion rates.• Optimised performance metrics across digital channels, leading to a 15% reduction in customer acquisition costs.• Managed cross-functional teams to enhance customer lifecycle strategies, improving retention by 18%.• Spearheaded a data-driven approach to customer segmentation, leading to a 30% uplift in personalised communication effectiveness.• Identified and mitigated fraud activities across various regions, resulting in significant cost savings in paid media

• Spearheaded the first-ever e-mail marketing program that boosted client leads by 11% while reducing the company's acquisition expenses.• Increased the sales of new product lines by designing a promotion program with 10+ sponsors.• Prepared and implemented an annual business plan for the departments while developing 5+ new revenue streams.• Launched a targeted business development initiative that enhanced my subdomain's retention rates by 16%

• Orchestrated a multifaceted lead generation strategy that included CRM activities, tailored email initiatives, and paid online advertisements, achieving a total of 4,500+ unique customers while enhancing overall marketing effectiveness.• Analyzed and customized proposals for 50000+ customers, leading to a remarkable uptick in lead conversion rates by 17%; the project streamlined the proposal process and improved efficiency in the sales approach.• Designed and executed a multi-channel marketing initiative that integrated social media, email, and content marketing, converting 50,00+ website visitors into potential customers, and enriching the database for future outreach efforts.• Conducted in-depth market analysis to identify emerging trends and customer behaviour, resulting in the creation of targeted campaigns that boosted overall sales revenue by 220% year-over-year.

• Managed rental and lease budgets for 1,100 shops, overseeing a monthly budget equivalent to AUD 2 million monthly. • Collaborated with the commercial marketing team to manage an additional equivalent to $30 million AUD incentive budget annually.• Delivered EBITDA reportings to over 250 stakeholders, ensuring transparency and actionable insights.• Led cost-saving initiatives by recommending the closure of underperforming shops, resulting in a 15% annual reduction in lease expenses.

• Built creative digital projects upon client requests • Upsell updates consistently to maximize revenue opportunities• Trained the clients about the digital projects and maintained their knowledge of the servicesoffered• Built strong business relationships with clients

• Pursue the trend of robotechnology and present the weekly news to management Present andanalyze weekly global and domestic robotechnology market trends• Forecast particular indexes in global investment markets Discover gambling models and itsconversion to finance environment (Markov Chain)• Build optimal asset allocation models according to the investment needs of clients